Rhetorical Strategies of Legitimacy

This paper describes the role of rhetoric in legitimating profound institutional change. In 1997, a Big Five accounting firm purchased a law firm, triggering a jurisdictional struggle within accounting and law over a new organizational form, multidisciplinary partnerships. We analyze the discursive struggle that ensued between proponents and opponents of the new organizational form. We observe that such rhetorical strategies contain two elements. First are institutional vocabularies, or the use of identifying words and referential texts to expose contradictory institutional logics embedded in historical understandings of professionalism, one based on a trustee model and the other based on a model of expertise. A second element of rhetorical strategies is theorizations of change by which actors contest a proposed innovation against broad templates or scenarios of change. We identify five such theorizations of change (teleological, historical, cosmological, ontological, and value-based) and describe their characteristics.

[1]  S. E. Green,et al.  A Rhetorical Theory of Diffusion , 2004 .

[2]  Larry E. Rittenberg,et al.  Jurisdictional disputes over professional work: the institutionalization of the global knowledge expert☆ , 2003 .

[3]  H. Rao,et al.  Institutional Change in Toque Ville: Nouvelle Cuisine as an Identity Movement in French Gastronomy1 , 2003, American Journal of Sociology.

[4]  Arthur Levitt,et al.  Take on the Street: What Wall Street and Corporate America Don't Want You to Know: What You Can Do to Fight Back , 2002 .

[5]  John R. Austin,et al.  Clothes Make the Person? The Tailoring of Legitimating Accounts and the Social Construction of Identity , 2002, Organ. Sci..

[6]  Tiffany L. Galvin Examining Institutional Change: Evidence from the Founding Dynamics of U.S. Health Care Interest Associations , 2002 .

[7]  Marc Schneiberg 2. Organizational heterogeneity and the production of new forms: Politics, social movements and mutual companies in american fire insurance, 1900–1930 , 2002 .

[8]  W. Creed,et al.  Institutional Contradictions, Praxis, and Institutional Change: A Dialectical Perspective , 2002 .

[9]  D. Light Institutional change and healthcare organizations: from professional dominance to managed care , 2002, International Journal of Integrated Care.

[10]  T. Kostova,et al.  Adoption of an Organizational Practice by Subsidiaries of Multinational Corporations: Institutional and Relational Effects , 2002 .

[11]  M. Lounsbury INSTITUTIONAL TRANSFORMATION AND STATUS MOBILITY: THE PROFESSIONALIZATION OF THE FIELD OF FINANCE , 2002 .

[12]  Patricia H. Thornton The Rise of the Corporation in a Craft Industry: Conflict and Conformity in Institutional Logics , 2002 .

[13]  Matthew S. Kraatz,et al.  Executive Migration and Institutional Change , 2002 .

[14]  W. Scott,et al.  INSTITUTIONAL THEORY AND INSTITUTIONAL CHANGE: INTRODUCTION TO THE SPECIAL RESEARCH FORUM , 2002 .

[15]  R. Greenwood,et al.  Theorizing Change: The Role of Professional Associations in the Transformation of Institutionalized Fields , 2002 .

[16]  C. Hardy,et al.  Discourse Analysis: Investigating Processes of Social Construction , 2002 .

[17]  Andrew Hargadon,et al.  When Innovations Meet Institutions: Edison and the Design of the Electric Light , 2001 .

[18]  Cynthia G. Emrich,et al.  Images in Words: Presidential Rhetoric, Charisma, and Greatness , 2001 .

[19]  Damon J. Phillips,et al.  Middle‐Status Conformity: Theoretical Restatement and Empirical Demonstration in Two Markets1 , 2001, American Journal of Sociology.

[20]  Mary L. Fennell,et al.  Professional Work: A Sociological Approach , 2001 .

[21]  Loizos Heracleous,et al.  Organizational Change as Discourse: Communicative Actions and Deep Structures in the Context of Information Technology Implementation , 2001 .

[22]  Roy Suddaby,et al.  Colonizing Knowledge: Commodification as a Dynamic of Jurisdictional Expansion in Professional Service Firms , 2001 .

[23]  Eliot Freidson,et al.  Professionalism: The Third Logic , 2001 .

[24]  Michael Lounsbury,et al.  Institutional Sources of Practice Variation: Staffing College and University Recycling Programs , 2001 .

[25]  M. Ruef,et al.  The Emergence of Organizational Forms: A Community Ecology Approach1 , 2000, American Journal of Sociology.

[26]  Barbara Bigelow,et al.  Presenting Structural Innovation in an Institutional Environment: Hospitals' Use of Impression Management , 2000 .

[27]  Robert Tie ABA Gives Thumbs Down to Lawyers' Fee-Sharing , 2000 .

[28]  K. Provan,et al.  Legitimacy Building in the Evolution of Small-Firm Multilateral Networks: A Comparative Study of Success and Demise , 2000 .

[29]  M. Alvesson,et al.  Taking the Linguistic Turn in Organizational Research , 2000 .

[30]  H. Rao ‘Tests tell’: Constitutive legitimacy and consumer acceptance of the automobile: 1895–1912 , 2000 .

[31]  C. Morrill,et al.  Power Plays: How Social Movements and Collective Action Create New Organizational Forms , 2000 .

[32]  Patricia H. Thornton,et al.  Institutional Logics and the Historical Contingency of Power in Organizations: Executive Succession in the Higher Education Publishing Industry, 1958– 19901 , 1999, American Journal of Sociology.

[33]  Elisabeth S. Clemens and,et al.  POLITICS AND INSTITUTIONALISM: Explaining Durability and Change , 1999 .

[34]  Andrew J. Hoffman,et al.  INSTITUTIONAL EVOLUTION AND CHANGE: ENVIRONMENTALISM AND THE US CHEMICAL INDUSTRY , 1999 .

[35]  M. Ruef,et al.  Social Ontology and the Dynamics of Organizational Forms: Creating Market Actors in the Healthcare Field, 1966–1994 , 1999 .

[36]  Hayagreeva Rao,et al.  Types of Variation in Organizational Populations: The Speciation of New Organizational Forms , 1999 .

[37]  W. Scott,et al.  A Multidimensional Model of Organizational Legitimacy: Hospital Survival in Changing Institutional Environments , 1998 .

[38]  Mark J. Zbaracki The Rhetoric and Reality of Total Quality Management , 1998 .

[39]  J. Mohr Measuring Meaning Structures , 1998 .

[40]  Mark W. Dirsmith,et al.  The Calculated and the Avowed: Techniques of Discipline and Struggles over Identity in Big Six Public Accounting Firms , 1998 .

[41]  Paul Colomy,et al.  Neofunctionalism and Neoinstitutionalism: Human Agency and Interest in Institutional Change , 1998 .

[42]  David J. Cooper,et al.  Business Planning as Pedagogy: Language and Control in a Changing Institutional Field , 1998 .

[43]  Susan J. Fox-Wolfgramm,et al.  Organizational Adaptation to Institutional Change: A Comparative Study of First-Order Change in Prospector and Defender Banks , 1998 .

[44]  Hayagreeva Rao,et al.  Caveat Emptor: The Construction of Nonprofit Consumer Watchdog Organizations1 , 1998, American Journal of Sociology.

[45]  Frank Dobbin,et al.  How Policy Shapes Competition: Early Railroad Foundings in Massachusetts , 1997 .

[46]  Sten Jönsson Institutions and Organizations , 1997 .

[47]  Heather A. Haveman,et al.  Structuring a Theory of Moral Sentiments: Institutional and Organizational Coevolution in the Early Thrift Industry1 , 1997, American Journal of Sociology.

[48]  N. Fligstein,et al.  Social Skill and Institutional Theory , 1997 .

[49]  R. Greenwood,et al.  Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism , 1996 .

[50]  M. Reed,et al.  Expert Power and Control in Late Modernity: An Empirical Review and Theoretical Synthesis , 1996 .

[51]  Gary Alan Fine,et al.  Justifying work: Occupational rhetorics as resources in restaurant kitchens. , 1996 .

[52]  Walter W. Powell,et al.  Cultivating an institutional ecology of organizations: comment on Hannan, Carroll, Dundon, and Torres , 1995 .

[53]  David M. Boje,et al.  STORIES OF THE STORYTELLING ORGANIZATION: A POSTMODERN ANALYSIS OF DISNEY AS "TAMARA-LAND" , 1995 .

[54]  Mark C. Suchman Managing Legitimacy: Strategic and Institutional Approaches , 1995 .

[55]  W. Scott,et al.  Institutions and Organizations. , 1995 .

[56]  John M. Swales,et al.  Genre and the new rhetoric , 1995 .

[57]  Andrew Abbott,et al.  Things of Boundaries , 1995 .

[58]  N. Fairclough,et al.  Critical Discourse Analysis: The Critical Study of Language , 1995 .

[59]  Joel A. C. Baum,et al.  Evolutionary dynamics of organizations , 1996 .

[60]  W. Orlikowski,et al.  Genre Repertoire: The Structuring of Communicative Practices in Organizations , 1994 .

[61]  Carol Berkenkotter,et al.  Genre knowledge in disciplinary communication , 1994 .

[62]  Jeffrey D. Ford,et al.  Logics of Identity, Contradiction, and Attraction in Change , 1994 .

[63]  Samuel B. Bacharach,et al.  Research In The Sociology Of Organizations , 1998 .

[64]  Gerald F. Davis,et al.  The Decline and Fall of the Conglomerate Firm in the 1980s: The Deinstitutionalization of an Organizational Form , 1994 .

[65]  F. Weil,et al.  In an Age of Experts: The Changing Role of Professionals in Politics and Public Life. , 1997 .

[66]  Howard E. Aldrich,et al.  Fools Rush in? The Institutional Context of Industry Creation , 1994 .

[67]  N. Phillips,et al.  Analyzing Communication in and Around Organizations: A Critical Hermeneutic Approach , 1993 .

[68]  Mayer N. Zald,et al.  Organization Studies as a Scientific and Humanistic Enterprise: Toward a Reconceptualization of the Foundations of the Field , 1993 .

[69]  W. Powell,et al.  The New Institutionalism in Organizational Analysis , 1993 .

[70]  G. Carroll,et al.  Dynamics of Organizational Populations: Density, Legitimation, and Competition.By Michael T. Hannan and Glenn R. Carroll. Oxford University Press, 1992. 286 pp. $29.95 , 1992 .

[71]  Marc Galanter,et al.  Tournament of Lawyers: The Transformation of the Big Law Firm , 1991 .

[72]  Huseyin Leblebici,et al.  Institutional Change and the Transformation of Interorganizational Fields: An Organizational History of the U.S. Radio Broadcasting Industry , 1991 .

[73]  R. Friedland Bringing Society Back In : Symbols, Practices, and Institutional Contradictions , 1991 .

[74]  Elaine Romanelli,et al.  THE EVOLUTION OF NEW ORGANIZATIONAL FORMS , 1991 .

[75]  C. Bazerman,et al.  Textual dynamics of the professions : historical and contemporary studies of writing in professional communities , 1991 .

[76]  A. Strauss,et al.  Basics of qualitative research: Grounded theory procedures and techniques. , 1993 .

[77]  Lynne G. Zucker,et al.  Combining Institutional Theory and Population Ecology: No Legitimacy, No History , 1989 .

[78]  Nancy S. Struever The Rhetoric of the Human Sciences , 1989 .

[79]  Herbert W. Simons,et al.  Rhetoric in the human sciences , 1989 .

[80]  L. Zucker Institutional patterns and organizations : culture and environment , 1989 .

[81]  B. Berg Qualitative Research Methods for the Social Sciences , 1989 .

[82]  Paul DiMaggio Interest and Agency in Institutional Theory , 1988 .

[83]  Donald N. McCloskey,et al.  Rhetoric Of The Human Sciences: Language And Argument In Scholarship And Public Affairs , 1987 .

[84]  T. Halliday Beyond Monopoly: Lawyers, State Crises, and Professional Empowerment , 1987 .

[85]  M. Powell Developments in the Regulation of Lawyers: Competing Segments and Market, Client, and Government Controls* , 1985 .

[86]  Michael T. Hannan,et al.  Where do organizational forms come from? , 1985 .

[87]  Carolyn R. Miller Genre as social action , 1984 .

[88]  John W. Meyer,et al.  Organizational Environments: Ritual and Rationality , 1984 .

[89]  F. Black,et al.  The Rhetoric of Economics , 1986 .

[90]  S. Barley Semiotics and the Study of Occupational and Organizational Cultures. , 1983 .

[91]  L. Lomnitz Formal Organizations , 1982, Current Anthropology.

[92]  A. Meyer Adapting to environmental jolts. , 1982, Administrative science quarterly.

[93]  S. Eisenstadt Cultural Orientations, Institutional Entrepreneurs, and Social Change: Comparative Analysis of Traditional Civilizations , 1980, American Journal of Sociology.

[94]  L. Zucker The role of institutionalization in cultural persistence. , 1977 .

[95]  John W. Meyer,et al.  Institutionalized Organizations: Formal Structure as Myth and Ceremony , 1977, American Journal of Sociology.

[96]  J. Kenneth Benson,et al.  Organizations: A Dialectical View. , 1977 .

[97]  M. Larson The Rise of Professionalism: A Sociological Analysis , 1977 .

[98]  J. Pfeffer,et al.  Organizational Legitimacy , 1975 .

[99]  M. Spence Job Market Signaling , 1973 .

[100]  T. Johnson Professions and Power , 1972 .

[101]  P. Berger,et al.  The Social Construction of Reality , 1966 .

[102]  M. Weber From Max Weber: Essays in sociology , 1946 .

[103]  T. Pollock,et al.  A Grammar of Motives , 1947 .

[104]  C. Mills Situated Actions and Vocabularies of Motive , 1940 .

[105]  C. Mills Language, Logic, and Culture , 1939 .

[106]  I. Richards,et al.  The Philosophy of Rhetoric , 1936 .

[107]  C. G. Herbermann Book Review: The Catholic Encyclopedia; An International Work of Reference on the Constitution, Doctrine, Discipline, and History of the Catholic Church , 1914 .