Delivering IT And E-Business Value

Introduction - Trends and challenges in IT evaluation Answering the challenges: lifecycle evaluation and more Project management and post-implementation evaluation Developing a balanced business scorecard for IT Sink or swim: the evaluation key to IT outsourcing E-valuation 1: not business as usual? E-valuation 2: four approaches Perennial issues: from infrastrucure and benchmarking to mergers and acquisitions.