Extracting Gamers' Opinions from Reviews

Opinion mining and sentiment analysis are a trending research domain in Natural Language Processing focused on automatically extracting subjective information, feelings, opinions, ideas or emotions from texts. Our study is centered on identifying sentiments and opinions, as well as other latent linguistic dimensions expressed in on-line game reviews. Over 9500 entertainment game reviews from Amazon were examined using a Principal Component Analysis applied to word-count indices derived from linguistic resources. Eight affective components were identified as being the most representative semantic and sentiment-oriented dimensions for our dataset. These components explained 51.2% of the variance of all reviews. A Multivariate Analysis of Variance showed that five of the eight components demonstrated significant differences between positive, negative and neutral game reviews. These five components used as predictors in a Discriminant Function Analysis, were able to classify game reviews into positive, negative and neutral ratings with a 55% accuracy.

[1]  Marcos Dipinto,et al.  Discriminant analysis , 2020, Predictive Analytics.

[2]  Raymond Y. K. Lau,et al.  Probabilistic Language Modelling for Context-Sensitive Opinion Mining , 2015 .

[3]  Lillian Lee,et al.  Opinion Mining and Sentiment Analysis , 2008, Found. Trends Inf. Retr..

[4]  James Lani,et al.  Multivariate GLM, MANOVA, and MANCOVA , 2010 .

[5]  Gan Wenyan,et al.  Machine Learning and Lexicon Based Methods for Sentiment Classification: A Survey , 2014 .

[6]  Danielle S. McNamara,et al.  ReaderBench: An Integrated Tool Supporting both Individual and Collaborative Learning , 2015 .

[7]  K. Scherer What are emotions? And how can they be measured? , 2005 .

[8]  Flavius Frasincar,et al.  A Statistical Approach to Star Rating Classification of Sentiment , 2012, IS-MiS.

[9]  Stefan Trausan-Matu,et al.  Expressing Sentiments in Game Reviews , 2016, AIMSA.

[10]  Vaibhavi N Patodkar,et al.  Twitter as a Corpus for Sentiment Analysis and Opinion Mining , 2016 .

[11]  Annie Zaenen,et al.  Contextual Valence Shifters , 2006, Computing Attitude and Affect in Text.

[12]  Danielle S McNamara,et al.  Sentiment Analysis and Social Cognition Engine (SEANCE): An automatic tool for sentiment, social cognition, and social-order analysis , 2017, Behavior research methods.

[13]  James W. Pennebaker,et al.  Linguistic Inquiry and Word Count (LIWC2007) , 2007 .

[14]  Marshall S. Smith,et al.  The general inquirer: A computer approach to content analysis. , 1967 .

[15]  M. Bradley,et al.  Affective Norms for English Words (ANEW): Instruction Manual and Affective Ratings , 1999 .

[16]  M. Bradley,et al.  Affective Normsfor English Words (ANEW): Stimuli, instruction manual and affective ratings (Tech Report C-1) , 1999 .

[17]  Erik Cambria,et al.  Sentic Computing for Social Media Analysis, Representation, and Retrieval , 2013, Social Media Retrieval.

[18]  Mihai Dascalu,et al.  Analyzing Discourse and Text Complexity for Learning and Collaborating - A Cognitive Approach Based on Natural Language Processing , 2013, Studies in Computational Intelligence.

[19]  Bing Liu,et al.  Sentiment Analysis and Opinion Mining , 2012, Synthesis Lectures on Human Language Technologies.

[20]  Bo Pang,et al.  Thumbs up? Sentiment Classification using Machine Learning Techniques , 2002, EMNLP.

[21]  Saif Mohammad,et al.  CROWDSOURCING A WORD–EMOTION ASSOCIATION LEXICON , 2013, Comput. Intell..

[22]  Bing Liu,et al.  Mining and summarizing customer reviews , 2004, KDD.

[23]  Danielle S. McNamara,et al.  ReaderBench: An Integrated Cohesion-Centered Framework , 2015, EC-TEL.

[24]  Eric Gilbert,et al.  VADER: A Parsimonious Rule-Based Model for Sentiment Analysis of Social Media Text , 2014, ICWSM.

[25]  Christopher Potts,et al.  Recursive Deep Models for Semantic Compositionality Over a Sentiment Treebank , 2013, EMNLP.

[26]  J. Russell,et al.  An approach to environmental psychology , 1974 .