What kind of minimal instruction manual is the most effective
暂无分享,去创建一个
An empirical study examined the effectiveness of four different versions of a self-instruction manual for a word processing system: a Skeletal version that explicitly states only the essential information, an Inferential version that has the users infer some of the essential information, a Rehearsal version that is like the Skeletal manual, but adds opportunities to rehearse the explicitly stated information, and a Lengthy version that adds nonessential explanatory and descriptive information to the Skeletal version. The best learning performance was obtained with the inferential approach, particularly for more realistic tasks.
[1] John M. Carroll,et al. Exploring Exploring a Word Processor , 1985, Hum. Comput. Interact..
[2] John R. Anderson. The Architecture of Cognition , 1983 .