The National Evaluation of NHS Walk-in Centres Research team

[1]  C. Salisbury,et al.  Walk-in centres in primary care: a review of the international literature. , 2003, The British journal of general practice : the journal of the Royal College of General Practitioners.

[2]  L. Spencer,et al.  Qualitative data analysis for applied policy research , 2002 .

[3]  C. Pope,et al.  The national evaluation of NHS Walk-in Centres: Final report to the department of health , 2002 .

[4]  I. Banks.  No man's land: men, illness, and the NHS , 2001, BMJ : British Medical Journal.

[5]  G. Freeman,et al.  An exploration of the value of the personal doctor-patient relationship in general practice. , 2001, The British journal of general practice : the journal of the Royal College of General Practitioners.

[6]  V. Lattimer,et al.  Study of walk-in centres was flawed , 2001, BMJ : British Medical Journal.

[7]  Cees van der Vleuten,et al.  Developing Case‐specific Checklists for Standardized‐patient—Based Assessments in Internal Medicine: A Review of the Literature , 2000, Academic medicine : journal of the Association of American Medical Colleges.

[8]  B. Hutchison.  The place of walk-in clinics in healthcare systems , 2000, BMJ : British Medical Journal.

[9]  S. Clement,et al.  Nurse management of patients with minor illnesses in general practice: multicentre, randomised controlled trial , 2000, BMJ : British Medical Journal.

[10]  B. Leese,et al.  Randomised controlled trial comparing cost effectiveness of general practitioners and nurse practitioners in primary care , 2000, BMJ : British Medical Journal.

[11]  C. Rogers,et al.  Randomised controlled trial of nurse practitioner versus general practitioner care for patients requesting “same day” consultations in primary care , 2000, BMJ : British Medical Journal.

[12]  J. Coast,et al.  Conceptual and Practical Difficulties with the Economic Evaluation of Health Services Developments , 2000, Journal of health services research & policy.

[13]  A. Chapple,et al.  A walk-in? Now you're talkin' , 2000 .

[14]  Ann Netten,et al.  Unit Costs of Health and Social Care 2002 , 2000 .

[15]  N. Bell,et al.  Use of walk-in clinics by rural and urban patients. , 2000, Canadian family physician Medecin de famille canadien.

[16]  B. Kralj,et al.  Medical Service Provision and Costs: Do Walk-In Clinics Differ from Other Primary Care Delivery Settings? , 1998 .

[17]  Joanne Turnbull,et al.  Safety and effectiveness of nurse telephone consultation in out of hours primary care: randomised controlled trial , 1998 .

[18]  A. Mabrook,et al.  Can nurse practitioners offer a quality service? An evaluation of a year's work of a nurse led minor injury unit. , 1998, Journal of accident & emergency medicine.

[19]  D. Heaney,et al.  A comparison of a Patient Enablement Instrument (PEI) against two established satisfaction scales as an outcome measure of primary care consultations. , 1998, Family practice.

[20]  James Munro,et al.  Evaluation of NHS Direct first wave sites Second interim report to the Department of Health , 1998 .

[21]  F. Paxton,et al.  Minor injuries units: evaluating patients' perceptions. , 1997, Nursing standard (Royal College of Nursing (Great Britain) : 1987).

[22]  F. Paxton,et al.  Evaluation of a nurse-led minor injuries unit. , 1997, Nursing standard (Royal College of Nursing (Great Britain) : 1987).

[23]  J. Dale,et al.  Characteristics of self referred patients attending minor injury units. , 1997, Journal of accident & emergency medicine.

[24]  C. Salisbury.  Postal survey of patients' satisfaction with a general practice out of hours cooperative , 1997, BMJ.

[25]  J. Rethans,et al.  The use of standardized patients in research in general practice. , 1997, Family practice.

[26]  R. Borkenhagen.  Walk-in clinics. Medical heresy or pragmatic reality? , 1996, Canadian family physician Medecin de famille canadien.

[27]  R. Baker,et al.  Characteristics of practices, general practitioners and patients related to levels of patients' satisfaction with consultations. , 1996, The British journal of general practice : the journal of the Royal College of General Practitioners.

[28]  S. Grover,et al.  Use of the emergency department for nonurgent care during regular business hours. , 1996, CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne.

[29]  S Westin,et al.  Methods for quality assessment in general practice. , 1996, Family practice.

[30]  R. Baker,et al.  What type of general practice do patients prefer? Exploration of practice characteristics influencing patient satisfaction. , 1995, The British journal of general practice : the journal of the Royal College of General Practitioners.

[31]  D. Hunter,et al.  Qualitative Research: Consensus methods for medical and health services research , 1995 .

[32]  Use of Follow-up Services by Patients Referred from a Walk-in Unit: How Can Patient Compliance Be Improved? , 1995, American journal of medical quality : the official journal of the American College of Medical Quality.

[33]  P. Shvartzman.  Careful prescribing is beneficial , 1994 .

[34]  I. Williamson,et al.  Controversies in Management: Are antibiotics appropriate for sore throats? Costs outweigh the benefits , 1994, BMJ.

[35]  S. H. Shahabudin,et al.  Assessing the competence of general practitioners in diagnosing generalized anxiety disorder using standardized patients , 1994, Medical education.

[36]  J. R. Lewis,et al.  Patient views on quality care in general practice: literature review. , 1994, Social science & medicine.

[37]  P. Toon.  What is good general practice? A philosophical study of the concept of high quality medical care. , 1994, Occasional paper.

[38]  D. Longo,et al.  The quality of ambulatory-based primary care: a framework and recommendations. , 1994, International journal for quality in health care : journal of the International Society for Quality in Health Care.

[39]  E Martin,et al.  To what extent do clinical notes by general practitioners reflect actual medical performance? A study using simulated patients. , 1994, The British journal of general practice : the journal of the Royal College of General Practitioners.

[40]  F. Degruy,et al.  Patient presentation, interview content, and the detection of depression by primary care physicians. , 1994, Psychosomatic medicine.

[41]  G. Freeman,et al.  Is personal continuity of care compatible with free choice of doctor? Patients' views on seeing the same doctor. , 1993, The British journal of general practice : the journal of the Royal College of General Practitioners.

[42]  A. Dietrich,et al.  The Periodic Health Examination Provided to Asymptomatic Older Women: An Assessment Using Standardized Patients , 1993, Annals of Internal Medicine.

[43]  V. Rachlis.  Who goes to after-hours clinics? Demographic analysis of an after-hours clinic. , 1993, Canadian family physician Medecin de famille canadien.

[44]  C. Bamford,et al.  Development of patient satisfaction questionnaires: I. Methodological issues. , 1992, Quality in health care : QHC.

[45]  B. Boekeloo,et al.  Unannounced simulated patients' observations of physician STD/HIV prevention practices. , 1992, American journal of preventive medicine.

[46]  F. Rosner,et al.  Improving access to a primary care medical clinic. , 1992, Journal of the National Medical Association.

[47]  O. Szafran,et al.  Use of Walk-In Clinics by Family Practice Patients: Who is using this health care service? , 1992 .

[48]  P. Elton,et al.  A treatment service for minor injuries: maintaining equity of access. , 1991, Journal of public health medicine.

[49]  B. Boekeloo,et al.  Using unannounced simulated patients to evaluate sexual risk assessment and risk reduction skills of practicing physicians. , 1991, Academic medicine : journal of the Association of American Medical Colleges.

[50]  F Sturmans,et al.  Assessment of the performance of general practitioners by the use of standardized (simulated) patients. , 1991, The British journal of general practice : the journal of the Royal College of General Practitioners.

[51]  R. Tamblyn,et al.  The accuracy of standardized patient presentation , 1991, Medical education.

[52]  F. Sturmans,et al.  A method for introducing standardized (simulated) patients into general practice consultations. , 1991, The British journal of general practice : the journal of the Royal College of General Practitioners.

[53]  C. L. Parks,et al.  The patient population of a major chain of investor‐owned ambulatory care walk‐in centers , 1991, The Journal of ambulatory care management.

[54]  I. Grava-Gubins,et al.  Walk-in clinics: implications for family practice. , 1990, CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne.

[55]  I. Rafi,et al.  Using simulated patients to train physicians in sexual risk assessment and risk reduction , 1990, Academic medicine : journal of the Association of American Medical Colleges.

[56]  K. McKinnon,et al.  Ontario walk-in clinics: a preliminary descriptive study. , 1989, Canadian family physician Medecin de famille canadien.

[57]  B. Ch,et al.  The use of a simulated patient to assess clinical practice in the management of a high risk asthmatic. , 1989 .

[58]  A. Donabedian,et al.  The quality of care. How can it be assessed? , 1988, JAMA.

[59]  R. Baker.  Practice assessment and quality of care. , 1988, The Journal of the Royal College of General Practitioners. Occasional paper.

[60]  B. Rylko-Bauer.  The Development and Use of Freestanding Emergency Centers: A Review of the Literature , 1988, Medical care review.

[61]  J. Rethans,et al.  Simulated patients in general practice: a different look at the consultation. , 1987, British medical journal.

[62]  Hellstern Ra.  The impact of ambulatory care centers on emergency medicine. , 1987 .

[63]  O'Hagan Jj,et al.  The use of simulated patients in the assessment of actual clinical performance in general practice. , 1986 .

[64]  Chesteen Sa,et al.  A comparison of family practice clinics and free-standing emergency centers: organizational characteristics, process of care, and patient satisfaction. , 1986 .

[65]  S. Zyzanski,et al.  Urgent care centers: what does "urgent" really mean? , 1986, Family practice research journal.

[66]  C. Woodward,et al.  Measurement of Physician Performance by Standardized Patients: Refining Techniques for Undetected Entry in Physicians' Offices , 1985, Medical care.

[67]  A. Sajid,et al.  The Pediatric Population of Two Free-standing Emergency Clinics , 1985, Clinical pediatrics.

[68]  W. Feldman,et al.  The pediatric walk-in clinic: competition for the private practitioner. , 1984, Canadian Medical Association journal.

[69]  M. Ferber,et al.  Impact of freestanding emergency centers on hospital emergency department use. , 1983, Annals of emergency medicine.

[70]  M. Calnan,et al.  Social networks and patterns of help-seeking behaviour. , 1983, Social science & medicine.

[71]  Black Pm.  Chief complaints in a free walk-in clinic: a study of 3,009 consecutive patient visits. , 1977 .

[72]  I. K. Zola.  Pathways to the doctor-from person to patient. , 1973, Social science & medicine.