CBR-WIMS, an intelligent monitoring platform for business processes

Modern business processes have a key role in operating, controlling, and managing large organizations. The management and monitoring of business processes can be problematic since their structural complexity and large volume of involved data makes efficient monitoring and decision making hard. This paper presents a platform for an intelligent monitoring business processes platform. An approach to using CBR for the reuse of knowledge to the monitoring of business workflows is presented. The CBRWIMS platform and its architecture is presented. An overview of the evaluation of the approach and the platform is presented as applied to a real business workflow case study. This shows that CBR-WIMS can assist business workflow managers in the monitoring and intelligent decision support of real business workflows.

[1]  Horst Bunke,et al.  Similarity Measures for Structured Representations , 1993, EWCBR.

[2]  Brian Knight,et al.  A Framework for Historical Case-Based Reasoning , 2003, ICCBR.

[3]  Ralph Bergmann,et al.  Representation and Structure-Based Similarity Assessment for Agile Workflows , 2007, LWA.

[4]  T. Roth-Berghofer,et al.  Rapid Prototyping of CBR Applications with the Open Source Tool myCBR , 2008 .

[5]  Tae Yoon Kim,et al.  Financial market monitoring by case-based reasoning , 2007, Expert Syst. Appl..

[6]  Brian Knight,et al.  A General Temporal Theory , 1994, Comput. J..

[7]  Brian Knight,et al.  Deriving Explanations From Partial Temporal Information , 2008, ExaCt.

[8]  Wil M. P. van der Aalst,et al.  Process Equivalence: Comparing Two Process Models Based on Observed Behavior , 2006, Business Process Management.

[9]  Miltiadis Petridis,et al.  Measuring similarity of software designs using graph matching for CBR , 2008 .

[10]  Alain Wegmann,et al.  Regulation Based Linking of Strategic Goals and Business Processes , 2002, GBPM.

[11]  Agnar Aamodt,et al.  Case-Based Reasoning: Foundational Issues, Methodological Variations, and System Approaches , 1994, AI Commun..

[12]  Miltos Petridis,et al.  CBR-WIMS, an Architecture for the Intelligent Monitoring and Diagnosis of Workflows , 2009 .

[13]  Remco M. Dijkman,et al.  Graph Matching Algorithms for Business Process Model Similarity Search , 2009, BPM.

[14]  Brian Knight,et al.  A Case Based Reasoning Approach for the Monitoring of Business Workflows , 2010, ICCBR.

[15]  Tony Mileman,et al.  Case-based retrieval of 3-dimensional shapes for the design of metal castings , 2002, J. Intell. Manuf..