An e-readiness assessment model for disaster management

One of the most important factors for an effective use of information and communication technologies ICT in different fields is the e-readiness of the environment in which evolve such technologies. Bringing technological solutions before assessing the maturity of such environment was, in the most cases, behind the registered failures of the related projects. In this paper, we propose an assessment model to evaluate countries' e-readiness in the field of disaster management. To elaborate and validate the proposed model, we used two main techniques: Delphi and the analytical hierarchy process, from statistic and decision-making domains, respectively. The proposed model includes five dimensions and 34 indicators representing the principal elements that influence the effective use of ICT in disaster management. This model can be used by countries, mainly from the developing world, to assess their readiness to successfully use ICT and to suggest areas for improvement, in the field of disaster management.

[1]  Jeannie A. Stamberger,et al.  The Evolution of Hastily Formed Networks for Disaster Response: Technologies, Case Studies, and Future Trends , 2011, 2011 IEEE Global Humanitarian Technology Conference.

[2]  T. Saaty Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process , 2000 .

[3]  Muhammad Imran Yousuf,et al.  Using Experts` Opinions Through Delphi Technique , 2007 .

[4]  G. Montazer,et al.  The Comparison of Different E-Readiness Assessment Tools , 2008, 2008 3rd International Conference on Information and Communication Technologies: From Theory to Applications.

[5]  L. Comfort Crisis Management in Hindsight: Cognition, Communication, Coordination, and Control , 2007 .

[6]  Stephen M. Mutula,et al.  E-readiness of SMEs in the ICT sector in Botswana with respect to information access , 2006, Electron. Libr..

[7]  Nadia Nouali-Taboudjemat,et al.  Requirements for an IT based platform for disaster management , 2014, 2014 1st International Conference on Information and Communication Technologies for Disaster Management (ICT-DM).

[8]  Danish Dada E‐Readiness for Developing Countries: Moving the focus from the environment to the users , 2006, Electron. J. Inf. Syst. Dev. Ctries..

[9]  Thomas L. Saaty,et al.  DECISION MAKING WITH THE ANALYTIC HIERARCHY PROCESS , 2008 .

[10]  Jean Vanderbeek,et al.  Enhancing community-based disaster preparedness with information technology. , 2008, Disasters.

[11]  Sean P. Goggins,et al.  Relief work after the 2010 Haiti earthquake: leadership in an online resource coordination network , 2012, CSCW '12.

[12]  Tung X. Bui,et al.  A framework for measuring national e-readiness , 2003, Int. J. Electron. Bus..

[13]  K. T. Lance,et al.  Assessing an SDI readiness index , 2005 .

[14]  G. Kreps Sociological Inquiry and Disaster Research , 1984 .

[15]  Rashid Mehmood,et al.  Intelligent disaster management system based on cloud-enabled vehicular networks , 2011, 2011 11th International Conference on ITS Telecommunications.

[16]  Payam Hanafizadeh,et al.  An index for cross-country analysis of ICT infrastructure and access , 2009 .

[17]  David Mendonça,et al.  Collaborative adhocracies and mix-and-match technologies in emergency management , 2007, Commun. ACM.

[18]  Ahcene Bendjoudi,et al.  Information technology for Enhancing Disaster Management , 2009 .

[19]  Kamal M. Al‐Subhi Al‐Harbi,et al.  Application of the AHP in project management , 2001 .

[20]  Tomasz Janowski,et al.  A readiness assessment framework for e-government planning: design and application , 2008, ICEGOV '08.

[21]  B. Faulkner Towards a framework for tourism disaster management , 2001 .

[22]  I. Jolliffe Principal Component Analysis , 2002 .

[23]  J. Crisp,et al.  The Delphi method? , 1997, Nursing research.

[24]  Shu-Hsien Liao,et al.  Technology management methodologies and applications A literature review from 1995 to 2003 , 2005 .

[25]  Thomas Kirste,et al.  Design Challenges for an Integrated Disaster Management Communication and Information System , 2002 .

[26]  Thomas L. Saaty,et al.  Decision-making with the AHP: Why is the principal eigenvector necessary , 2003, Eur. J. Oper. Res..

[27]  D. Vaughan THE DARK SIDE OF ORGANIZATIONS: Mistake, Misconduct, and Disaster , 1999 .

[28]  Marco Casini,et al.  A Decision Support System for the Management of the Sacca di Goro (Italy) , 2009 .

[29]  Sisi Zlatanova,et al.  Geo-ICT for Risk and Disaster Management , 2009 .

[30]  Payam Hanafizadeh,et al.  Taxonomy of e-readiness assessment measures , 2009, Int. J. Inf. Manag..

[31]  Carine Kuo Bong,et al.  The use of Information and Communication Technology in disaster management : The case of Cameroon , 2010 .

[32]  Randall B. Kemp,et al.  Public participatory GIS in community-based disaster risk reduction , 2008 .

[33]  Rogier Woltjer,et al.  A case study of information and communication technology in emergency management training , 2006 .

[34]  R. Likert “Technique for the Measurement of Attitudes, A” , 2022, The SAGE Encyclopedia of Research Design.

[35]  Carleen F. Maitland,et al.  A Fragile Link: Disaster Relief, ICTs and Development , 2006, 2006 International Conference on Information and Communication Technologies and Development.

[36]  Irina Shklovski,et al.  Finding community through information and communication technology in disaster response , 2008, CSCW.

[37]  Nik Bessis,et al.  Advanced ICTs for Disaster Management and Threat Detection: Collaborative and Distributed Frameworks , 2010 .

[38]  Chia-Chien Hsu,et al.  The Delphi Technique: Making Sense of Consensus , 2007 .

[39]  N. Kapucu Interagency Communication Networks During Emergencies , 2006 .

[40]  Stephen M. Mutula Digital Economies: SMEs and E-Readiness , 2009 .

[41]  Nagla Rizk,et al.  E-Readiness Assessment of Small and Medium Enterprises in Egypt: A Micro Study , 2004 .

[42]  Arul Chib,et al.  Extending the Technology-Community-Management model to disaster recovery: Assessing vulnerability in rural Asia , 2009, 2009 International Conference on Information and Communication Technologies and Development (ICTD).

[43]  Lisa V. Chewning,et al.  Organizational Resilience and Using Information and Communication Technologies to Rebuild Communication Structures , 2013 .

[44]  Gordon Z. Oyomno Towards a framework for assessing the maturity of government capabilities for 'e-government' , 2003 .

[45]  Peyman Akhavan,et al.  E-Readiness Assessment of Non-Profit ICT SMEs in a Developing Country: The Case of Iran , 2008 .