Human Versus Machine: Contingency Factors of Anthropomorphism as a Trust-Inducing Design Strategy for Conversational Agents
暂无分享,去创建一个
[1] M. Just,et al. Eye fixations and cognitive processes , 1976, Cognitive Psychology.
[2] J. Spencer,et al. EVOLUTION OF THE n-CUBE , 1979 .
[3] Shelley E. Taylor,et al. Social Cognition, from Brains to Culture , 1984 .
[4] Bonnie M. Muir,et al. Trust Between Humans and Machines, and the Design of Decision Aids , 1987, Int. J. Man Mach. Stud..
[5] Clifford Nass,et al. Computers are social actors , 1994, CHI '94.
[6] Deborah Compeau,et al. Computer Self-Efficacy: Development of a Measure and Initial Test , 1995, MIS Q..
[7] J. H. Davis,et al. An Integrative Model Of Organizational Trust , 1995 .
[8] Clifford Nass,et al. The media equation - how people treat computers, television, and new media like real people and places , 1996 .
[9] K. Mosier,et al. Human Decision Makers and Automated Decision Aids: Made for Each Other? , 1996 .
[10] L J Skitka,et al. Automation bias: decision making and performance in high-tech cockpits. , 1997, The International journal of aviation psychology.
[11] Ellen Timminga,et al. Persuasiveness of expert systems , 1998, Behav. Inf. Technol..
[12] Colin Camerer,et al. Not So Different After All: A Cross-Discipline View Of Trust , 1998 .
[13] Jaap J. Dijkstra,et al. User agreement with incorrect expert system advice , 1999, Behav. Inf. Technol..
[14] Kathleen L. Mosier,et al. Does automation bias decision-making? , 1999, Int. J. Hum. Comput. Stud..
[15] C. Nass,et al. Machines and Mindlessness , 2000 .
[16] Justine Cassell,et al. External manifestations of trustworthiness in the interface , 2000, CACM.
[17] Justine Cassell,et al. Relational agents: a model and implementation of building user trust , 2001, CHI.
[18] Paul A. Pavlou,et al. Building Effective Online Marketplaces with Institution-Based Trust , 2004, Inf. Syst. Res..
[19] Charles J. Kacmar,et al. Developing and Validating Trust Measures for e-Commerce: An Integrative Typology , 2002, Inf. Syst. Res..
[20] Alexander Braun,et al. Chatbots in der Kundenkommunikation , 2003 .
[21] Regina A. Pomranky,et al. The role of trust in automation reliance , 2003, Int. J. Hum. Comput. Stud..
[22] D. Gefen,et al. Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services , 2004 .
[23] Sherrie Y. X Weiquan Izak Komiak,et al. Trust Building in Virtual Salespersons Versus in Human Salespersons: Similarities and Differences , 2004 .
[24] Linden J. Ball,et al. Eye tracking in HCI and usability research. , 2006 .
[25] J. Cacioppo,et al. On seeing human: a three-factor theory of anthropomorphism. , 2007, Psychological review.
[26] Theodore D. Satterthwaite,et al. Dissociable but inter-related systems of cognitive control and reward during decision making: Evidence from pupillometry and event-related fMRI , 2007, NeuroImage.
[27] D. Wiegmann,et al. Similarities and differences between human–human and human–automation trust: an integrative review , 2007 .
[28] Ronald T. Cenfetelli,et al. Creating Rapport and Intimate Interactions with Online Virtual Advisors , 2007 .
[29] F. Binkofski,et al. Can Machines Think? Interaction and Perspective Taking with Robots Investigated via fMRI , 2008, PloS one.
[30] Li Gong,et al. How social is social responses to computers? The function of the degree of anthropomorphism in computer representations , 2008, Comput. Hum. Behav..
[31] Izak Benbasat,et al. Attributions of Trust in Decision Support Technologies: A Study of Recommendation Agents for E-Commerce , 2008, J. Manag. Inf. Syst..
[32] Martin Vingron,et al. Comparative 3'UTR Analysis Allows Identification of Regulatory Clusters that Drive Eph/ephrin Expression in Cancer Cell Lines , 2008, PloS one.
[33] J. Cacioppo,et al. WHEN WE NEED A HUMAN: MOTIVATIONAL DETERMINANTS OF ANTHROPOMORPHISM , 2008 .
[34] Milena M. Head,et al. Exploring human images in website design: a multi-method approach , 2009 .
[35] Edward C. Tomlinson,et al. The Role Of Causal Attribution Dimensions In Trust Repair , 2009 .
[36] Izak Benbasat,et al. Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems , 2009, J. Manag. Inf. Syst..
[37] Karl F. MacDorman,et al. Too real for comfort? Uncanny responses to computer generated faces , 2009, Comput. Hum. Behav..
[38] Carey K. Morewedge,et al. Journal of Personality and Social Psychology Making Sense by Making Sentient : Effectance Motivation Increases , 2010 .
[39] Mark S. Gilzenrat,et al. Pupil diameter tracks changes in control state predicted by the adaptive gain theory of locus coeruleus function , 2010, Cognitive, affective & behavioral neuroscience.
[40] Izak Benbasat,et al. Trustworthy Virtual Advisors and Enjoyable Interactions: Designing for Expressiveness and Transparency , 2010, ECIS.
[41] René Riedl,et al. Are There Neural Gender Differences in Online Trust? An fMRI Study on the Perceived Trustworthiness of eBay Offers , 2010, MIS Q..
[42] Nicole C. Krämer,et al. "It doesn't matter what you are!" Explaining social effects of agents and avatars , 2010, Comput. Hum. Behav..
[43] J. Cacioppo,et al. Who Sees Human? , 2010, Perspectives on psychological science : a journal of the Association for Psychological Science.
[44] Angelika Dimoka,et al. Incorporating Social Presence in the Design of the Anthropomorphic Interface of Recommendation Agents: Insights from an fMRI Study , 2010, ICIS.
[45] Jay F. Nunamaker,et al. Embodied Conversational Agent-Based Kiosk for Automated Interviewing , 2011, J. Manag. Inf. Syst..
[46] Fred D. Davis,et al. Trusting Humans and Avatars: Behavioral and Neural Evidence , 2011, ICIS.
[47] W. Einhäuser,et al. Pupil Dilation Signals Surprise: Evidence for Noradrenaline’s Role in Decision Making , 2011, Front. Neurosci..
[48] René Riedl,et al. Understanding Online Payment Method Choice: An Eye-tracking Study , 2011, ICIS.
[49] Nicole C. Krämer,et al. Does Humanity Matter? Analyzing the Importance of Social Cues and Perceived Agency of a Computer System for the Emergence of Social Reactions during Human-Computer Interaction , 2012, Adv. Hum. Comput. Interact..
[50] Raja Parasuraman,et al. The World is not Enough: Trust in Cognitive Agents , 2012 .
[51] Deborah Lee,et al. I Trust It, but I Don’t Know Why , 2013, Hum. Factors.
[52] Alan R. Hevner,et al. Towards a NeuroIS Research Methodology: Intensifying the Discussion on Methods, Tools, and Measurement , 2014, J. Assoc. Inf. Syst..
[53] Claudio Lavin,et al. Pupil dilation signals uncertainty and surprise in a learning gambling task , 2014, Front. Behav. Neurosci..
[54] Ryad Titah,et al. Precision is in the Eye of the Beholder: Application of Eye Fixation-Related Potentials to Information Systems Research , 2014, J. Assoc. Inf. Syst..
[55] George H. Denfield,et al. Pupil Fluctuations Track Fast Switching of Cortical States during Quiet Wakefulness , 2014, Neuron.
[56] N. Epley,et al. The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle , 2014 .
[57] Justin Scott Giboney,et al. Facilitating Natural Conversational Agent Interactions: Lessons from a Deception Experiment , 2014, ICIS.
[58] Fred D. Davis,et al. Trusting Humans and Avatars: A Brain Imaging Study Based on Evolution Theory , 2014, J. Manag. Inf. Syst..
[59] Henri Barki,et al. Reconceptualizing trust: A non-linear Boolean model , 2015, Inf. Manag..
[60] Samuel S. Monfort,et al. Almost human: Anthropomorphism increases trust resilience in cognitive agents. , 2016, Journal of experimental psychology. Applied.
[61] Bernhard Mitschang,et al. The Social Factory: Connecting People, Machines and Data in Manufacturing for Context-Aware Exception Escalation , 2017, HICSS.
[62] René Riedl,et al. Oxytocin, Trust, and Trustworthiness: The Moderating Role of Music , 2017 .