A comparison of voluntary and mandatory adoption of Radio Frequency Indentification (RFID) technology in organizations

The purpose of this study is to compare the organizational adoption factors of Radio Frequency Identification (RFID) between adopters and non-adopters in mandatory and voluntary environments respectively. This paper presents the result of an empirical study that investigates the adoption behaviour of livestock farms in relation to RFID technology adoption in the context of Australia. The quantitative research approach has been taken for this study. The finding of this study confirmed that external pressure and organizations' management-related factors are considered as significant by both adopters and non-adopters. Moreover, adopters considered that compatibility is another important factor for RFID adoption; while the non-adopters emphasized on costs of and expectedbenefits from RFID. Implications of the results are discussed.

[1]  Claudia Löbbecke,et al.  RFID Adoption - Theoretical Concepts and Their Practical Application in Fashion , 2007, Organizational Dynamics of Technology-Based Innovation.

[2]  B. Kinsella The Wal-Mart factor , 2003 .

[3]  M. A. Quaddus,et al.  The adoption and continued usage intention of RFID: an integrated framework , 2011, Inf. Technol. People.

[4]  Monideepa Tarafdar,et al.  Classification of RFID adoption: An expected benefits approach , 2009, Inf. Manag..

[5]  K. Dautzenberg,et al.  Customer acceptance of RFID technology: Evidence from the German electronic retail sector , 2009 .

[6]  Yu Min Wang,et al.  Understanding the determinants of RFID adoption in the manufacturing industry , 2010 .

[7]  Chieh-Yu Lin,et al.  An Empirical Study on the Adoption of RFID Technology for Logistics Service Providers in China , 2009 .

[8]  She-I Chang,et al.  The Determinants of RFID Adoption in the Logistics Industry - A Supply Chain Management Perspective , 2008, Commun. Assoc. Inf. Syst..

[9]  Yogesh K. Dwivedi Organizational Dynamics of Technology-Based Innovation: Diversifying the Research Agenda , 2007 .

[10]  Irwin Brown,et al.  Radio frequency identification technology: An exploratory study on adoption in the South African retail sector , 2007, Int. J. Inf. Manag..

[11]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[12]  R. O'Callaghan,et al.  Adoption Correlates and Share Effects of Electronic Data Interchange Systems in Marketing Channels , 1992 .

[13]  Izak Benbasat,et al.  Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective , 2003, MIS Q..

[14]  D. Pannell,et al.  Risk, uncertainty, and learning in adoption of a crop innovation , 2005 .

[15]  James N. Walker Service encounter satisfaction: conceptualized , 1995 .

[16]  Frédéric Thiesse,et al.  The Adoption of RFID-based Self-Check-Out-Systems at the Point-of-Sale , 2006, I3E.

[17]  Jan Marco Leimeister,et al.  RFID as enabler for the boundless real-time organisation: empirical insights from Germany , 2007, Int. J. Netw. Virtual Organisations.

[18]  Izak Benbasat,et al.  Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology , 1995, MIS Q..

[19]  J. Thong,et al.  CEO characteristics, organizational characteristics and information technology adoption in small businesses , 1995 .

[20]  S. Zailani,et al.  Determinants of RFID Adoption in Supply Chain among Manufacturing Companies in China: A Discriminant Analysis , 2009 .

[21]  Jung P. Shim,et al.  An exploratory study of radio frequency identification (RFID) adoption in the healthcare industry , 2007, Eur. J. Inf. Syst..

[22]  Gary Klein,et al.  Measuring Information System Service Quality: SERVQUAL from the Other Side , 2002, MIS Q..

[23]  Robert E. Kelley,et al.  Theories of organizations , 1983 .

[24]  Kevin Zhu,et al.  Strategic Decisions of New Technology Adoption Under Asymmetric Information: A Game Theoretic Model , 2003, Decis. Sci..

[25]  G. Premkumar,et al.  Adoption of new information technologies in rural small businesses , 1999 .

[26]  Cheryl Burke Jarvis,et al.  A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research , 2003 .

[27]  Annette Mills,et al.  A model of Internet adoption by SMEs , 2001, Inf. Manag..

[28]  Chieh-Yu Lin An Empirical Study on Organizational Determinants of RFID Adoption In the Logistics Industry , 2009 .

[29]  George Roussos What is RFID , 2008 .

[30]  A. Bandura Social Cognitive Theory of Mass Communication , 2001 .

[31]  Eric W. T. Ngai,et al.  The adoption of RFID in fashion retailing: a business value-added framework , 2008, Ind. Manag. Data Syst..

[32]  M. S. Krishnan,et al.  A Field Study of RFID Deployment and Return Expectations , 2007 .

[33]  Nicholas S. Vonortas The Process of Technological Innovation , 1997 .

[34]  She-I Chang,et al.  An Empirical Study of Factors Affecting RFID's Adoption in Taiwan , 2008, J. Glob. Inf. Manag..

[35]  Samuel Fosso Wamba,et al.  An Inside Look at RFID Technology , 2007 .

[36]  T. S. Robertson,et al.  Competitive Effects on Technology Diffusion , 1986 .