Bridging the work-family policy and productivity gap: A literature review

Abstract This paper uses both qualitative and quantitative methods to examine the relationship between work-family conflict and six work outcomes: performance, turnover, absenteeism, organizational commitment, job involvement, and burnout. Also reviewed are studies on the effects of employer (work-family) policies aimed at reducing such conflict. Policies to aid employees in managing work and family roles can be expensive, and studies show that they are often marginally effective. The review shows that relationships between work-family policies and organizational effectiveness is mixed and their connection to work-family conflict often under-examined. Work-family conflict is a critical link that may shed light on policy impacts. Suggestions on how future studies can build bridges between practitioners and academics and more clearly examine organizational effectiveness links are provided.

[1]  E. Kossek,et al.  Work–family conflict, policies, and the job–life satisfaction relationship: A review and directions for organizational behavior–human resources research. , 1998 .

[2]  Lynda A. King,et al.  Relationships of job and family involvement, family social support, and work-family conflict with job and life satisfaction , 1996 .

[3]  Robert McMurrian,et al.  Development and validation of work–family conflict and family–work conflict scales. , 1996 .

[4]  Michael P. Leiter,et al.  Work, Home, and In-Between: A Longitudinal Study of Spillover , 1996 .

[5]  S. Grover,et al.  WHO APPRECIATES FAMILY‐RESPONSIVE HUMAN RESOURCE POLICIES: THE IMPACT OF FAMILY‐FRIENDLY POLICIES ON THE ORGANIZATIONAL ATTACHMENT OF PARENTS AND NON‐PARENTS , 1995 .

[6]  D. Ganster,et al.  Impact of family-supportive work variables on work-family conflict and strain: A control perspective. , 1995 .

[7]  T. Judge,et al.  Job and life attitudes of male executives. , 1994, The Journal of applied psychology.

[8]  K. Miller,et al.  Social Support, Home/Work Stress, and Burnout: Who can Help? , 1994 .

[9]  Teresa J. Rothausen Job Satisfaction and the Parent Worker: The Role of Flexibility and Rewards. , 1994 .

[10]  A. Scharlach,et al.  Elder Care Versus Adult Care , 1994 .

[11]  D. Wagner,et al.  The Use of Workplace Eldercare Programs by Employed Caregivers , 1994 .

[12]  Ellen Ernst Kossek,et al.  Assessing Employees' Emerging Elder Care Needs and Reactions to Dependent Care Benefits , 1993 .

[13]  C. Thompson,et al.  Moving beyond traditional predictors of job involvement: Exploring the impact of work-family conflict and overload. , 1993 .

[14]  Samuel Aryee,et al.  Antecedents and Outcomes of Work-Family Conflict Among Married Professional Women: Evidence from Singapore , 1992 .

[15]  D. Ilgen,et al.  Time devoted to job and off-job activities, interrole conflict, and affective experiences. , 1992 .

[16]  M. L. Cooper,et al.  Antecedents and outcomes of work-family conflict: testing a model of the work-family interface. , 1992, The Journal of applied psychology.

[17]  John E. Hunter,et al.  Methods of Meta-Analysis: Correcting Error and Bias in Research Findings , 1991 .

[18]  B. Gutek,et al.  Rational versus gender role explanations for work-family conflict. , 1991 .

[19]  C. Higgins,et al.  Gender differences in work-family conflict. , 1991 .

[20]  Peter A. Bamberger,et al.  Work‐home conflict among nurses and engineers: Mediating the impact of role stress on burnout and satisfaction at work , 1991 .

[21]  S. J. Goff,et al.  EMPLOYER SUPPORTED CHILD CARE, WORK/ FAMILY CONFLICT, AND ABSENTEEISM: A FIELD STUDY , 1990 .

[22]  E. Kossek DIVERSITY IN CHILD CARE ASSISTANCE NEEDS: EMPLOYEE PROBLEMS, PREFERENCES, AND WORK‐RELATED OUTCOMES , 1990 .

[23]  Robert C. Slate,et al.  Eldercare in the '90s: Employee Responsibility, Employer Challenge , 1990 .

[24]  D. Mesch,et al.  The Impact of Flexible Scheduling on Employee Attendance and Turnover. , 1990 .

[25]  Susan J. Lambert,et al.  Processes Linking Work and Family: A Critical Review and Research Agenda , 1990 .

[26]  J. Mize,et al.  Employer-supported child care: Assessing the need and potential support , 1989 .

[27]  D. Gray Gender and Organizational Commitment Among Hospital Nurses , 1989 .

[28]  Jeffrey H. Greenhaus,et al.  Sources of work-family conflict among two-career couples , 1989 .

[29]  E. Greenberger,et al.  Attractiveness of child care and related employer-supported benefits and policies to married and single parents , 1989 .

[30]  B. Shamir,et al.  Effects of Organizational and Life Variables on Job Satisfaction and Burnout , 1988 .

[31]  D. Etzion The experience of burnout and work/non‐work success in male and female engineers: A matched‐pairs comparison , 1988 .

[32]  R. Burke,et al.  Work and family precursors of burnout in teachers: Sex differences , 1988 .

[33]  Ronald J. Burke,et al.  Some antecedents and consequences of work-family conflict. , 1988 .

[34]  J. Gentry,et al.  Antecedents of turnover intentions among retail management personnel. , 1988 .

[35]  D. Izraeli Burning out in medicine: A comparison of husbands and wives in dual-career couples. , 1988 .

[36]  Arthur G. Bedeian,et al.  Work experiences, job performance, and feelings of personal and family well-being , 1987 .

[37]  D. L. Wiley,et al.  The Relationship Between Work/Nonwork Role Conflict and Job-Related Outcomes: Some Unanticipated Findings , 1987 .

[38]  J. L. Pierce,et al.  ALTERNATIVE WORK SCHEDULES: TWO FIELD QUASI-EXPERIMENTS , 1987 .

[39]  J. McGuire,et al.  Absenteeism and Flexible Work Schedules , 1987 .

[40]  M. Frone,et al.  Work-Family Conflict: The Effect of Job and Family Involvement , 1987 .

[41]  Joe F. Pittman,et al.  Family Contributions to Work Commitment. , 1986 .

[42]  M. Paludi,et al.  Working mothers and the family context: Predicting positive coping , 1986 .

[43]  Jeffrey H. Greenhaus,et al.  Sources of Conflict Between Work and Family Roles , 1985 .

[44]  J. L. Pierce,et al.  The design of flexible work schedules and employee responses: Relationships and process. , 1983 .

[45]  M. Krausz,et al.  Effects of flexible working time for employed women upon satisfaction, strains, and absenteeism. , 1983 .

[46]  Employee Responses to Flexible Work Schedules: An Inter-Organization, Inter-System Comparison , 1982 .

[47]  Allan P. Jones,et al.  A Role Transition Approach to the Stresses of Organizationally Induced Family Role Disruption. , 1980 .

[48]  G. Milkovich,et al.  Day care and selected employee work behaviors. , 1976, Academy of Management journal. Academy of Management.