The power of expert identity: How website-recognized expert reviews influence travelers' online rating behavior
暂无分享,去创建一个
[1] Christopher M. Snyder,et al. The Influence of Expert Reviews on Consumer Demand for Experience Goods: A Case Study of Movie Critics , 2005 .
[2] Dwayne D. Gremler,et al. Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? , 2004 .
[3] Zhangxi Lin,et al. Capturing the essence of word-of-mouth for social commerce: Assessing the quality of online e-commerce reviews by a semi-supervised approach , 2013, Decis. Support Syst..
[4] R. Law,et al. Analyzing changes in hotel customers’ expectations by trip mode , 2013 .
[5] Bing Pan,et al. Online information search: vacation planning process. , 2006 .
[6] S. Stepchenkova,et al. User-Generated Content as a Research Mode in Tourism and Hospitality Applications: Topics, Methods, and Software , 2015 .
[7] Suman Basuroy,et al. How Critical are Critical Reviews? The Box Office Effects of Film Critics, Star Power, and Budgets , 2003 .
[8] Karen L. Xie,et al. The business value of online consumer reviews and management response to hotel performance. , 2014 .
[9] Julian K. Ayeh,et al. “Do We Believe in TripAdvisor?” Examining Credibility Perceptions and Online Travelers’ Attitude toward Using User-Generated Content , 2013 .
[10] M. Brucks. The Effects of Product Class Knowledge on Information Search Behavior , 1985 .
[11] Dimple R. Thadani,et al. The impact of electronic word-of-mouth communication: A literature analysis and integrative model , 2012, Decis. Support Syst..
[12] Hulisi Ögüt,et al. The influence of internet customer reviews on the online sales and prices in hotel industry , 2012 .
[13] A. Parasuraman,et al. Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria , 1994 .
[14] U. Gretzel,et al. Role of social media in online travel information search , 2010 .
[15] Lorin M. Hitt,et al. Self Selection and Information Role of Online Product Reviews , 2007, Inf. Syst. Res..
[16] Akshay R. Rao,et al. The Effect of Prior Knowledge on Price Acceptability and the Type of Information Examined , 1992 .
[17] S. Sen,et al. Why are you telling me this? An examination into negative consumer reviews on the Web , 2007 .
[18] K. Palan,et al. How Good a Shopper Am I? Conceptualizing Teenage Girls' Perceived Shopping Competence , 2006 .
[19] Wendy W. Moe,et al. Measuring the Value of Social Dynamics in Online Product Ratings Forums , 2010 .
[20] Peter D. Hoff,et al. A First Course in Bayesian Statistical Methods , 2009 .
[21] Yong Liu,et al. When do Third-Party Product Reviews Affect Firm Value and what can Firms Do? The Case of Media Critics and Professional Movie Reviews , 2012 .
[22] A. Parasuraman,et al. The nature and determinants of customer expectations of service , 1993 .
[23] Samuel Cameron,et al. On the role of critics in the culture industry , 1995 .
[24] A. Mauri,et al. Web reviews influence on expectations and purchasing intentions of hotel potential customers. , 2013 .
[25] Gareth H. Griffiths,et al. 'Arrivederci CIAO.com, Buongiorno Bing.com' - Electronic word-of-mouth (eWOM), antecedences and consequences , 2011, Int. J. Inf. Manag..
[26] Q. Ye,et al. The impact of e-word-of-mouth on the online popularity of restaurants: a comparison of consumer reviews and editor reviews. , 2010 .
[27] A. Mattila,et al. Effects of Gender and Expertise on Consumers’ Motivation to Read Online Hotel Reviews , 2011 .
[28] Alex Pentland,et al. Big Data and Management , 2014 .
[29] Han Zhang,et al. Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews , 2014, MIS Q..
[30] P. Chatterjee,et al. Online Reviews: Do Consumers Use Them? , 2006 .
[31] Lawrence B. Mohr,et al. Explaining organizational behavior , 1982 .
[32] Olivier Gergaud,et al. Expert Opinion and Gastronomy: The Recipe for Success , 2003 .
[33] A. Wenger. Analysis of travel bloggers' characteristics and their communication about Austria as a tourism destination , 2008 .
[34] Kyung Hyan Yoo,et al. Use and Impact of Online Travel Reviews , 2008, ENTER.
[35] Glynn Mangold,et al. Selling to Millennials with Online Reviews , 2012 .
[36] Bruce D. Phelps. Can Investors Profit from the Prophets? Security Analyst Recommendations and Stock Returns , 2001 .
[37] Steven M. Shugan,et al. Film Critics: Influencers or Predictors? , 1997 .
[38] E. Hanushek. Statistical methods for social scientists , 1977 .
[39] Jacques Bulchand-Gidumal,et al. Online Customer Reviews of Hotels , 2013 .
[40] Sangwon Park,et al. What makes a useful online review? Implication for travel product websites. , 2015 .
[41] Ann E. Schlosser. Posting versus Lurking: Communicating in a Multiple Audience Context , 2005 .
[42] A. Gelman,et al. Weak convergence and optimal scaling of random walk Metropolis algorithms , 1997 .
[43] Robin M. Kowalski,et al. Impression management: A literature review and two-component model. , 1990 .
[44] Stephen Burgess,et al. The Role of User-Generated Content in Tourists' Travel Planning Behavior , 2009 .
[45] T. M. Amabile. Brilliant but cruel: Perceptions of negative evaluators. , 1983 .
[46] P. Blackshaw. Consumer-Generated Media (CGM) 101 : Word-of-mouth in the age of the web-fortified consumer , 2004 .
[47] Fang Wu,et al. How Public Opinion Forms , 2008, WINE.
[48] Zhibin Lin,et al. Fashionability vis-à-vis rationality: investigating factors driving users’ e-tourism website stickiness , 2018 .
[49] Qing Cao,et al. Exploring determinants of voting for the "helpfulness" of online user reviews: A text mining approach , 2011, Decis. Support Syst..
[50] David Godes,et al. Sequential and Temporal Dynamics of Online Opinion , 2012, Mark. Sci..
[51] Susan T. Fiske,et al. Attention and weight in person perception: The impact of negative and extreme behavior. , 1980 .
[52] I. Vermeulen,et al. Tried and tested: The impact of online hotel reviews on consumer consideration , 2009 .
[53] B. Austin. Critics’ and Consumers’ Evaluations of Motion Pictures , 1983 .
[54] J. C. Johnston,et al. Attentional limitations in dual-task performance. , 1998 .
[55] Ying Wang,et al. Research Agenda for Tourism and the Chinese Dream , 2015 .
[56] S. Stepchenkova,et al. Visual destination images of Peru: Comparative content analysis of DMO and user-generated photography☆ , 2013 .
[57] Peter C. Neijens,et al. "Highly Recommended!" The Content Characteristics and Perceived Usefulness of Online Consumer Reviews , 2011, J. Comput. Mediat. Commun..
[58] Rob Law,et al. Determinants of hotel room price , 2011 .
[59] Ching-man Au Yeung,et al. "Popularity Effect" in User-Generated Content: Evidence from Online Product Reviews , 2014, Inf. Syst. Res..
[60] B. Sparks,et al. The impact of online reviews on hotel booking intentions and perception of trust. , 2011 .
[61] Vasiliki Baka,et al. The becoming of user-generated reviews: Looking at the past to understand the future of managing reputation in the travel sector , 2016 .
[62] Paul A. Pavlou,et al. Overcoming the J-shaped distribution of product reviews , 2009, CACM.
[63] Yubo Chen,et al. Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix , 2004, Manag. Sci..
[64] Orley Ashenfelter,et al. The Demand for Expert Opinion: Bordeaux Wine* , 2013, Journal of Wine Economics.
[65] D. Kahneman. Attention and Effort , 1973 .
[66] C. Pedron,et al. Analysing reviews in the Web 2.0: Small and medium hotels in Portugal , 2012 .
[67] David E. Kanouse,et al. Negativity in evaluations. , 1987 .
[68] M. Holbrook. Popular Appeal versus Expert Judgments of Motion Pictures , 1999 .
[69] C. Grönroos. A Service Quality Model and its Marketing Implications , 1984 .
[70] H. Bansal,et al. Word-of-Mouth Processes within a Services Purchase Decision Context , 2000 .
[71] B. Pan,et al. A retrospective view of electronic word-of-mouth in hospitality and tourism management , 2017 .
[72] Do-Hyung Park,et al. eWOM overload and its effect on consumer behavioral intention depending on consumer involvement , 2008, Electron. Commer. Res. Appl..
[73] Daniel L. Sherrell,et al. Consumer Search: An Extended Framework , 1986 .
[74] Hee-Woong Kim,et al. A mixed methods approach to electronic word-of-mouth in the open-market context , 2013, Int. J. Inf. Manag..
[75] James Hilger,et al. Expert Opinion and the Demand for Experience Goods: An Experimental Approach in the Retail Wine Market , 2011, Review of Economics and Statistics.