A confirmatory factor analysis of IS employee motivation and retention

Abstract It is widely recognized that the relationships between organizations and their IS departments are changing. This trend threatens to undermine the retention of IS workers and the productivity of IS operations. In the study reported here, we examine IS employees’ motivation and intent to remain using structural equation modeling. A survey was conducted among existing IS employees and analyzed with LISREL VIII. Results showed that latent motivation has an impact on latent retention, with job satisfaction and perceptions of management on career development as indicator variables for the former, and burnout, loyalty, and turnover intent as indicator variables for the latter. Implications for management in developing strategies for the retention of IS employees are provided.

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