The Application of Telematics and Smart Devices in Emergencies: Use Cases in Next Generation Emergency Services

The adoption of smart environments is becoming more and more important in many applicative scenarios such as healthcare, asset management and environmental monitoring. In emergency services, there are very attractive use cases presenting several scientific challenges that must be addressed in order to satisfy user requirements, which are mainly focused on emergency management. The main goal of this work is to share two use cases depicting emergencies where the use of telematics and smart devices enables improved emergency situational awareness for citizens and emergency services, thus empowering emergency services to attain increased effectiveness and performance.