Methods for knowledge management strategy formulation: a case study

The organisation investigated in this case study is the Royal Naval School of Educational and Training Technology (RNSETT). RNSETT is the “lead school” for educational and training technology within the Royal Navy (RN) and provides policy, training, advice and consultancy to all RN organisations involved in training. The RNSETT Mission Statement is: “To identify, disseminate and assure Educational and Training Technology best practice throughout the Naval Service”.