论文信息 - Quality function deployment as applied to a health care system

Quality function deployment as applied to a health care system

Quality Function Deployment (QFD) is used in a health care system to deploy the voices of the customers in understanding their requirements and to include them for continuous improvement of quality in services provided.

R. Radharamanan | Leoni Pentiado Godoy | R. Radharamanan

[1] V. M. Catuneanu. Book reviewConcurrent engineering and design for manufacture of electronic products: Authors: Sammy G. Shina Publisher: Van Nostrand Reinhold, 115 Fifth Avenue, New York, New York 10003 U.S.A. x+343 pages Price: US $ 49.50 (ISBN 0-442-00616-0) (hardbound) Published 1991 , 1994 .