Production and Operations Management: Manufacturing and Services
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Part 1: Foundation material zeroing in on operations operations strategy forecasting demand. Part 2: Planning and controlling operations planning for operations and capacity overview of materials management managing independent-demand inventory managing dependent-demand items and capacity scheduling and controlling manufacturing just-in-time manufacturing or manufacturing excellence the nature and scheduling of services scheduling and controlling projects total quality management statistical quality control. Part 3: Design of operations systems facility location layout of facilities design and manage for technological advantage job design work measurement and compensation the future.