Models of Decision-Making Operators of Socio-Technical System

In this chapter, the authors present Air Navigation System (ANS) as a Sociotechnical System (STS). The authors present models of decision making (DM) operators of STS, such as the deterministic models obtained for using network planning; the stochastic models obtained for using decision-tree; models in uncertainty obtained for using criteria Vald, Laplace, Savage, Hurwicz and other. The authors presented also DM models of operators in ANS, such as the neural network models, fuzzy models, the Markov network models, GERTmodels for modelling and forecasting of behavioral activity of ANS’s Humanoperator (H-O) in flight emergencies situation. The scenarios of developing a flight situation in case of selecting either the positive or negative pole in accordance with the reflexive theory have been obtained. They demonstrate some examples with DM’s deterministic and stochastic models for engineers, pilots, air traffic controllers, Unmanned Aerial Vehicle (UAV) operators, managers etc. In addition, the chapter presents some examples of DM models developed by the author and students at National Aviation University. Models of DecisionMaking Operators of Socio-Technical System