Knowledge clusters: Dealing with a multilevel phenomenon

Although there are a number of purported benefits of agile systems development methods over traditional forms, many in the Information Systems Development (ISD) community highlight the difficulties that the dynamic, turbulent nature of agile development environments may present. One prominent difference compared to traditional ISD projects is the emphasised presence of the customer in decision-making. Specifically, project management and decision-making can be significantly more challenging than in projects involving traditional development approaches. This paper describes a research-in-progress, that focuses on decision-making in agile projects, and aims to develop a better understanding of how agile teams present dynamic data to decision makers who may act “on the fly”, and in so doing lead to effective, high quality decision-making in agile environments. The goal of the paper with its three case studies is to develop a set of best practices for representing decision-making data in agile ISD projects.

[1]  Izak Benbasat,et al.  Processing of graphical information: a decomposition taxonomy to match data extraction tasks and gra , 1990 .

[2]  Larry Stapleton,et al.  Ethical decision making in technology development: a case study of participation in a large-scale information systems development project , 2007, AI & SOCIETY.

[3]  James R. Marsden,et al.  Decision making under time pressure with different information sources and performance-based financial incentives - Part 1 , 2002, Decis. Support Syst..

[4]  A. Cockburn,et al.  Agile Software Development: The People Factor , 2001, Computer.

[5]  Izak Benbasat,et al.  Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection , 1999, Inf. Syst. Res..

[6]  Izak Benbasat,et al.  The effects of decision support and task contingencies on model formulation: A cognitive perspective , 1996, Decis. Support Syst..

[7]  Harish C. Bahl,et al.  Decision-making theory and DSS design , 1984, DATB.

[8]  Cheri Speier,et al.  The Influence of Query Interface Design on Decision-Making Performance , 2003, MIS Q..

[9]  Izak Benbasat,et al.  The Case Research Strategy in Studies of Information Systems , 1987, MIS Q..

[10]  K. Beck,et al.  Extreme Programming Explained , 2002 .

[11]  Ik-Whan G. Kwon,et al.  Attributes Affecting Computer-Aided Decision Making--A Literature Survey. , 1994 .

[12]  Peter M. Chisnall,et al.  Questionnaire Design, Interviewing and Attitude Measurement , 1993 .

[13]  John W. Payne,et al.  Task complexity and contingent processing in decision making: An information search and protocol analysis☆ , 1976 .

[14]  Eric J. Johnson,et al.  Adaptive Strategy Selection in Decision Making. , 1988 .

[15]  Sirkka L. Jarvenpaa,et al.  The effect of task demands and graphical format on information processing strategies , 1989 .

[16]  Herbert Snyder,et al.  Qualitative interviewing: The art of hearing data , 1996 .

[17]  Izak Benbasat,et al.  An Investigation of the Effectiveness of Color and Graphical Information Presentation Under Varying Time Constraints , 1986, MIS Q..

[18]  Fred Niederman,et al.  DSS theory: A model of constructs and relationships , 1995, Decis. Support Syst..

[19]  Ken Schwaber,et al.  Agile Software Development with SCRUM , 2001 .

[20]  George Mangalaraj,et al.  Challenges of migrating to agile methodologies , 2005, CACM.

[21]  Cesar Farell,et al.  Towards an Effective Onsite Customer Practice , 2002 .

[22]  F. H. Barron,et al.  Behavioral Decision Theory: A Topical Bibliography for Management Scientists , 1974 .

[23]  W. Edwards.  Behavioral decision theory. , 1961, Annual review of psychology.

[24]  B. Glaser.  Basics of Grounded Theory Analysis: Emergence Vs. Forcing , 1992 .

[25]  Edward J. Garrity,et al.  An experimental investigation of web-based information systems success in the context of electronic commerce , 2005, Decis. Support Syst..

[26]  Philippe Kruchten,et al.  Agile project management , 2021, Project Management, Planning and Control.

[27]  H. Rubin,et al.  Qualitative Interviewing: The Art of Hearing Data , 1995 .

[28]  Brian Fitzgerald,et al.  Customising agile methods to software practices at Intel Shannon , 2006, Eur. J. Inf. Syst..

[29]  Kent Beck,et al.  Extreme Programming Explained: Embrace Change (2nd Edition) , 2004 .

[30]  Kate J. Garland,et al.  Solving the Tower of Hanoi: does mode of presentation matter? , 2003, Comput. Hum. Behav..

[31]  Ben Aveling,et al.  XP Lite Considered Harmful? , 2004, XP.

[32]  Meng Hsiang Hsu,et al.  An investigation of effort-accuracy trade-off and the impact of self-efficacy on Web searching behaviors , 2004, Decis. Support Syst..

[33]  Liesbeth Kester,et al.  Just-in-time information presentation and the acquisition of complex cognitive skills , 2001, Comput. Hum. Behav..

[34]  Glen B. Alleman.  Agile Project Management Methods for ERP: How to Apply Agile Processes to Complex COTS Projects and Live to Tell about It , 2002, XP/Agile Universe.

[35]  Izak Benbasat,et al.  An Experimental Evaluation of Graphical and Color-Enhanced Information Presentation , 1985 .

[36]  K. Seers.  Qualitative data analysis , 2011, Evidence Based Nursing.

[37]  Ron Jeffries,et al.  Extreme Programming and Agile Software Development Methodologies , 2004, Inf. Syst. Manag..

[38]  William A. Wallace,et al.  Intelligent Interface Design: An Empirical Assessment of Knowledge Presentation in Expert Systems , 1990, MIS Q..

[39]  Kent L. Beck,et al.  Extreme programming explained - embrace change , 1990 .

[40]  J. Stapleton,et al.  DSDM: Dynamic Systems Development Method , 1999, Proceedings Technology of Object-Oriented Languages and Systems. TOOLS 29 (Cat. No.PR00275).

[41]  John W. Payne,et al.  Contingent decision behavior. , 1982 .

[42]  Audrey Gilmore,et al.  “Experiential” research methodology: an integrated academic‐practitioner “team” approach , 2001 .

[43]  G M Becker,et al.  Value: behavioral decision theory. , 1967, Annual review of psychology.

[44]  Paul Jen-Hwa Hu,et al.  Evaluation of user interface designs for information retrieval systems: a computer-based experiment , 1999, Decis. Support Syst..

[45]  Feng Wang,et al.  On the effectiveness of decisional guidance , 1996, Decis. Support Syst..