12 Years of GENEX Framework: What Did Practice Learn from Science in Terms of Web-Based Ideation?

In Open Innovation, companies open up their innovation activities to external stakeholders. Using web-based ideation platforms (WBIP), companies crowdsource ideas for innovations from their customers. Ideation can be con- sidered as a create process. Therefore, in this research we analyze how current web-based ideation platforms run by firms support Shneiderman's GENEX framework that aims at supporting creativity in information systems. By doing so, we were able to identify the state-of-the-art in practice as well as further re- search areas. We analyzed 16 web-based ideation platforms in total. Results in- dicate that current WBIP use creativity tasks different intensive and that some GENEX tasks are already well implemented, while others require further re- search. Results are discussed and theoretical and practical contributions, limita- tions and identified research questions provided.

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