The Influence of Trust on Knowledge Sharing Behaviour Among Multigenerational Employees

The knowledge of an employee is an important resource for the organisation and it is very vital for companies that employees share their knowledge. Knowledge sharing cannot happen easily, as it is an individual choice and cannot be forced. Previous studies have shown that organisational trust is a backbone of knowledge sharing behaviour (KSB). In this study, the new conceptual framework proposes drawing the relationship between factors that are influencing organisational trust and testing the relationships between organisational trust and KSB. This framework classified the most significant factors that influence KSB, both directly and indirectly, through an organisational trust. The research model of this study is built from an extensive review on the literature of knowledge management (KM), organisational behaviour, sociology, phycology, trust, and management studies. Since there are very few in-depth studies specifically on trust and KSB, research on trust from an organisational perspective was consulted. This study provides methodological contributions in the form of conceptualisations for organisational trust and KSB; in addition, it provides extra emphasis in details, by identifying the dimensions of KSB and organisational trust.

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