Searching for Alternatives: Does Your Disposition Matter?

In the decision-making process, vast quantities of information is often parsed into a manageable set of top choices in order to meaningful select the best option. But what individual traits and dispositions impact this process? In this exploratory research effort, the authors address three such dispositions and their impact on selecting alternatives for a decision. Conducting two surveys for two different contexts, they find that motivational dispositions do have some impact on product searches, but may have minimal impact on information searches. The authors conclude that context has a major impact on the decision-making process and that technology/disposition fit may be a useful concept to guide the design of search technologies.

[1]  Glenn J. Browne,et al.  Cognitive Stopping Rules for Terminating Information Search in Online Tasks , 2007, MIS Q..

[2]  Deborah Compeau,et al.  Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study , 1999, MIS Q..

[3]  Izak Benbasat,et al.  The Use of Information in Decision Making: An Experimental Investigation of the Impact of Computer-Based Decision Aids , 1992, MIS Q..

[4]  Yannis Bakos,et al.  The emerging role of electronic marketplaces on the Internet , 1998, CACM.

[5]  Richard D. Johnson,et al.  The Multilevel and Multifaceted Character of Computer Self-Efficacy: Toward Clarification of the Construct and an Integrative Framework for Research , 1998, Inf. Syst. Res..

[6]  A. Tversky,et al.  Advances in prospect theory: Cumulative representation of uncertainty , 1992 .

[7]  Varun Grover,et al.  The Role of System Trust in Business-to-Consumer Transactions , 2003, J. Manag. Inf. Syst..

[8]  Lee Roy Beach,et al.  Image theory: Theoretical and empirical foundations. , 1998 .

[9]  G. Kalyanaram,et al.  Brand Retrieval, Consideration Set Composition, Consumer Choice, and the Pioneering Advantage , 1993 .

[10]  Paul A. Pavlou,et al.  Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior , 2006, MIS Q..

[11]  Angela Y. Lee,et al.  Bringing the frame into focus: the influence of regulatory fit on processing fluency and persuasion. , 2004, Journal of personality and social psychology.

[12]  N. L. Chervany,et al.  Initial Trust Formation in New Organizational Relationships , 1998 .

[13]  Daniel P. Forbes Reconsidering the Strategic Implications of Decision Comprehensiveness , 2007 .

[14]  A. Tversky,et al.  Prospect Theory : An Analysis of Decision under Risk Author ( s ) : , 2007 .

[15]  Wynne W. Chin Issues and Opinion on Structural Equation Modeling by , 2009 .

[16]  Richard E. Potter,et al.  The Role of Individual Memory and Attention Processes During Electronic Brainstorming , 2004, MIS Q..

[17]  R. Hogarth,et al.  BEHAVIORAL DECISION THEORY: PROCESSES OF JUDGMENT AND CHOICE , 1981 .

[18]  John R. Drake,et al.  Important Auction Characteristics in e-Marketplace Decisions: An Exploratory Look at Auction Selection and Product Valuation , 2007 .

[19]  Philip J. Kitchen,et al.  Involvement, Elaboration and the Sources of Online Trust , 2009, Int. J. Technol. Hum. Interact..

[20]  David Gefen,et al.  Some antecedents and effects of trust in virtual communities , 2002, J. Strateg. Inf. Syst..

[21]  B. Ratchford,et al.  The Impact of the Internet on Information Search for Automobiles , 2003 .

[22]  A. Tversky,et al.  Prospect theory: analysis of decision under risk , 1979 .

[23]  E. A. Locke,et al.  What Should we do About Motivation Theory? Six Recommendations for the Twenty-First Century , 2004 .

[24]  H. Simon,et al.  Invariants of human behavior. , 1990, Annual review of psychology.

[25]  Marios Koufaris,et al.  The development of initial trust in an online company by new customers , 2004, Inf. Manag..

[26]  I. Ajzen Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior. , 2002 .

[27]  A. Bandura,et al.  Social Cognitive Theory of Organizational Management , 1989 .

[28]  Bijan Fazlollahi,et al.  A Method for Generation of Alternatives by Decision Support Systems , 2001, J. Manag. Inf. Syst..

[29]  Charles J. Kacmar,et al.  Developing and Validating Trust Measures for e-Commerce: An Integrative Typology , 2002, Inf. Syst. Res..

[30]  E. Higgins,et al.  Transfer of value from fit. , 2003, Journal of personality and social psychology.

[31]  E. Higgins,et al.  Regulatory Focus and Strategic Inclinations : Promotion and Prevention in Decision-Making , 1997 .

[32]  Viswanath Venkatesh,et al.  Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model , 2000, Inf. Syst. Res..

[33]  Norman L. Chervany,et al.  What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology , 2001, Int. J. Electron. Commer..

[34]  N. Cowan The magical number 4 in short-term memory: A reconsideration of mental storage capacity , 2001, Behavioral and Brain Sciences.

[35]  Kathleen L. Mosier,et al.  Does automation bias decision-making? , 1999, Int. J. Hum. Comput. Stud..

[36]  R. Bagozzi,et al.  Goal Setting and Goal Striving in Consumer Behavior , 1999 .

[37]  Paul A. Pavlou,et al.  Building Effective Online Marketplaces with Institution-Based Trust , 2004, Inf. Syst. Res..

[38]  John W. Payne,et al.  Task complexity and contingent processing in decision making: An information search and protocol analysis☆ , 1976 .

[39]  H. Simon,et al.  A Behavioral Model of Rational Choice , 1955 .

[40]  Hsin Hsin Chang,et al.  Task-technology fit and user acceptance of online auction , 2010, Int. J. Hum. Comput. Stud..

[41]  Dennis F. Galletta,et al.  Cognitive Fit: An Empirical Study of Information Acquisition , 1991, Inf. Syst. Res..

[42]  Charles R. Schwenk Cognitive simplification processes in strategic decision‐making , 1984 .

[43]  E. Higgins Beyond pleasure and pain. , 1997, The American psychologist.

[44]  Na Li,et al.  The Intellectual Development of Human-Computer Interaction Research: A Critical Assessment of the MIS Literature (1990-2002) , 2005, J. Assoc. Inf. Syst..