论文信息 - The Effects of Leader Role and Task Load on Team Performance and Process in an AWACS Environment

The Effects of Leader Role and Task Load on Team Performance and Process in an AWACS Environment

Abstract : We manipulated two variables predicted by models of team performance to affect team processes and performance: team organization and task load. In one team organization the team leader served as a manager only, without responsibility for prosecuting hostile tracks. In the other organization the team leader served as a player-manager. Task load was established by varying the number of hostile tracks. As hypothesized, teams performed at a higher level, that is took less time to act, when task load was low than high. Counter to predictions no performance differences were found between the two team organization conditions, but as anticipated, performance differed among team members by task load. Additionally, teams in which the team leader was a manager only were more proactive and transferred more information to other teammates without requests to do so, a communication pattern that has been shown to be indicative of high-performing teams.

Elliot E. Entin | E. Entin

[1] E. Salas,et al. Military Team Research: 10 Years of Progress , 1995 .

[2] Elliot E. Entin,et al. Team coordination training. , 1998 .

[3] Gary Klein,et al. Designing for Performance: A Cognitive Systems Engineering Approach to Modifying an AWACS Human Computer Interface , 1993 .

[4] Elliot E. Entin,et al. Adaptive Team Coordination , 1999, Hum. Factors.

[5] E. A. Fleishman,et al. Toward a taxonomy of team performance functions. , 1992 .

[6] E. Salas,et al. Shared mental models in expert team decision making. , 1993 .

[7] Elliot E. Entin,et al. Adaptation to Stress in Team Decision-Making and Coordination , 1993 .

[8] S. Hart,et al. Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research , 1988 .

[9] E. Salas,et al. Toward an understanding of team performance and training. , 1992 .