Towards community based learner support: A case study

This paper reports on the preliminary results of a heuristic evaluation of one learner support community in the BEd(Teaching) Primary programme in the College of Education at Massey University. It examines the use of an online community structure to support a programme delivered in blended modes for both internal (face-to-face) and external students. The presentation includes a description of the context for the case, the development of a learner support community including key feature of the community design and development process and issues arising in the early phases of implementation of the design.

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