The changing nature of city tourism and its possible implications for the future of cities

City tourism is one of the fastest growing travel segments worldwide [18] and the changing nature of city tourism becomes increasingly apparent in many cities. Facilitated by mobile access to information, tourists are increasingly seeking, finding and consuming ‘local experiences’ and the boundaries between tourists and residents become increasingly blurred. While the impact of the proliferation of information and communication technologies (ICTs) on the travel industry as well as on tourist behaviour and the travel experience has been widely acknowledged (Egger J Hosp Tour Technol 4(2): 119–133, 2013), (McCabe et al. Tour Manage Perspect 4: 36–44, 2012), (Stamboulis and Skayannis Tour Manage 24: 35–43, 2003), [35, 40], (Ye et al. Comput Hum Behav 27: 634–639, 2011), the implications of this new type of tourism for future urban development have received little attention (Füller and Michel Int J Urban Regional 38(4): 1304–1318, 2014). This paper aims to better understand the underlying causes of the changing nature of city tourism and how this change could impact the future development of cities. It is argued that in addition to the proliferation of ICTs, the phenomena of experiential travel and social acceleration have contributed to the rise in popularity of city tourism as well as to a change in tourist behaviour. Possible implications for the future development of cities resulting from this new type of tourism, as well as approaches to solving those challenges, are discussed. It becomes clear that an interdisciplinary approach will be required in order to fully understand the challenges posed by city tourism as well as to develop and implement strategies for a successful integration of tourism into future urban development.

[1]  Daniel A. Guttentag Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector , 2015 .

[2]  N. Davies,et al.  Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain , 2014 .

[3]  George Ritzer,et al.  Social Acceleration: A New Theory of Modernity , 2017 .

[4]  H. Rosa Social Acceleration: Ethical and Political Consequences of a Desynchronized High–Speed Society , 2003 .

[5]  Boris Michel,et al.  ‘Stop Being a Tourist!’ New Dynamics of Urban Tourism in Berlin‐Kreuzberg , 2014 .

[6]  Iis P. Tussyadiah,et al.  Information and Communication Technologies in Tourism 2015: Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015 , 2015 .

[7]  Niklas Eriksson,et al.  Travellers' Intended Future Trip Arrangement Strategies for Things to Do During a Trip: Implications for Travel Distribution , 2015, ENTER.

[8]  D. Fesenmaier,et al.  Adapting to the Internet , 2015 .

[9]  Wei Chen,et al.  The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings , 2011, Comput. Hum. Behav..

[10]  Gerard Dunne,et al.  Towards an Understanding of International City Break Travel , 2009 .

[11]  Toshiaki Miyazaki,et al.  Spatiotemporal Analysis of Rambling Activities: Approach to Inferring Visitor Satisfaction , 2015, ENTER.

[12]  Chrissie Gibson Geographies of tourism: critical research on capitalism and local livelihoods , 2009 .

[13]  R. Egger The impact of near field communication on tourism , 2013 .

[14]  Mike Sharples,et al.  Stakeholder engagement in the design of scenarios of technology-enhanced tourism services , 2012 .

[15]  Y. Stamboulis,et al.  Innovation strategies and technology for experience-based tourism , 2003 .

[16]  Ravikiran Vatrapu,et al.  A Theoretical Model for Digital Reverberations of City Spaces and Public Places , 2014, Int. J. Electron. Gov. Res..

[17]  Iis P. Tussyadiah,et al.  Information and Communication Technologies in Tourism 2015, ENTER 2015, Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015 , 2015, ENTER.

[18]  Roberta Minazzi,et al.  Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary Analysis , 2015, ENTER.

[19]  Dimitrios Buhalis,et al.  Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their Consequences , 2015, ENTER.

[20]  R. Belk You are what you can access: Sharing and collaborative consumption online , 2014 .