Self-Service Management Support Systems - There's an App for That

Management support systems (MSS) help managers to perform their jobs more productively and efficiently by serving as their central, hands-on, day-to-day source of information [1]. As an umbrella term, "MSS" represents a major class of information systems (IS) covering management information systems, decision support systems, executive information systems, and, more recently, knowledge management and business intelligence (BI) systems [2].