Caregivers, cost, and complexity: understanding technology usage by individuals with cognitive disabilities

This research employs ethnographic and user-centered design methods in a multi-phase study designed to uncover usability issues and evolving user needs through the design and extended use of a handheld remote communication system for individuals with cognitive disabilities. This extended abstract focuses on the findings from the first phase of the research, an interview study exploring issues around adoption and usage of technology by individuals with cognitive disabilities.