ICT Tools Functionalities Analysis for the Decision Making Process of Their Implementation in Virtual Engineering Teams

Abstract Modern businesses processes are developed by virtual teams (VT) using an adequate collaborative environment consist of specific software, information technology platforms linked together by Internet/Extranet/Intranet. The required functionalities of the ICT tools/platforms have been developed in terms related to knowledge management activities as: sharing, transfer, acquisition, integration, archive etc. that are needed by virtual networks activities. In this context, the paper presents an overview of VT definitions and characteristics that reinforce them with efficiency-effectiveness. Then will be analyzed the software tools main functionalities that are needed to support the VT tele-working and there will be presented the decision making process approach for choosing the right software solution (using ELECTRE method).

[1]  Anne P. Massey,et al.  Because Time Matters: Temporal Coordination in Global Virtual Project Teams , 2003, J. Manag. Inf. Syst..

[2]  A. Majchrzak,et al.  Can absence make a team grow stronger? , 2004, Harvard business review.

[3]  D. Sandy Staples,et al.  Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams , 2004, Inf. Syst. Res..

[4]  Anca Draghici,et al.  Networks of Excellence as Virtual Communities , 2008 .

[5]  David J. Pauleen,et al.  An Inductively Derived Model of Leader-Initiated Relationship Building with Virtual Team Members , 2003, J. Manag. Inf. Syst..

[6]  O. Gassmann,et al.  Trends and determinants of managing virtual R&D teams , 2003 .

[7]  C. Gibson,et al.  Virtual teams that work : creating conditions for virtual team effectiveness , 2003 .

[8]  Anthony R. Hendrickson,et al.  Virtual teams: Technology and the workplace of the future , 1998 .

[9]  Blake Ives,et al.  Trust and the Unintended Effects of Behavior Control in Virtual Teams , 2003, MIS Q..

[10]  Guido Hertel,et al.  Managing virtual teams: A review of current empirical research , 2005 .

[11]  Ching-Lai Hwang,et al.  Fuzzy Multiple Attribute Decision Making - Methods and Applications , 1992, Lecture Notes in Economics and Mathematical Systems.

[12]  Carl E. Larson,et al.  Teamwork: What Must Go Right/What Can Go Wrong , 1989 .

[13]  Bradley L. Kirkman,et al.  Five challenges to virtual team success: Lessons from Sabre, Inc. , 2002 .

[14]  Matthias Ehrgott,et al.  Multiple criteria decision analysis: state of the art surveys , 2005 .

[15]  K. Eisenhardt,et al.  Exploring the Black Box: An Analysis of Work Group Diversity, Conflict and Performance , 1999 .

[16]  Youngjin Yoo,et al.  Dynamic nature of trust in virtual teams , 2002, J. Strateg. Inf. Syst..

[17]  Ching-Lai Hwang,et al.  Multiple Attribute Decision Making: Methods and Applications - A State-of-the-Art Survey , 1981, Lecture Notes in Economics and Mathematical Systems.

[18]  Leigh Thompson,et al.  Making the Team: A Guide for Managers , 2003 .

[19]  Anthony F. Buono,et al.  Leadership Challenges in Global Virtual Teams: Lessons from the Field , 2004 .

[20]  Bradley L. Kirkman,et al.  The Impact of Team Empowerment on Virtual Team Performance: The Moderating Role of Face-to-Face Interaction , 2004 .