Ergonomics standards concerning human-system interaction: visual displays, controls and environmental requirements.

The main purpose of this paper is to explain one of the most important ergonomics standards for computer equipment (ISO 9241), and help the reader to understand how to use it when selecting or designing visual display unit (VDU) equipment and systems. In this paper, we cover general issues, then consider hardware and environmental issues. The software ergonomics and dialogue design issues and corresponding parts will be addressed by Susan Harker in another paper in this special issue.