Can you align IT with business strategy
暂无分享,去创建一个
Firms today seek sustainable competitive advantage through their ability to provide a dynamic and unique mix of product, pricing, promotion, distribution channel, and technology. Hyper‐competitive markets bring pressure for firms to shorten product lifecycles, rapidly identify and penetrate new market segments, dramatically increase operational efficiencies, and disintermediate supply chains and distribution channels.
[1] W. Earl Sasser,et al. British Airways: Using Information Systems to Better Serve the Customer , 1994 .
[2] T. O. Jones,et al. Ritz-Carlton: Using Information Systems to Better Serve the Customer , 1994 .