Six dimensions of expertise: a more comprehensive definition of cognitive expertise for team coordination

Looking at expertise from the vantage point of many knowledge domains allows the observations and resulting definitions to be useful across a broad range of subject areas. A stable set of definitions that work on a higher, more comprehensive level than the current literature offers is needed for an integrated description of expertise. A cohesive cross-domain definition and explanation of expertise can be used to optimise group interactions. Since group performance incorporates additional components of expertise that are not present in individual performance situations, these additional components must be examined in order to see a full picture of the successful utilisation of expertise in a group setting. This expanded expertise definition will allow group dynamics to be better understood and will help break down the expertise components required to have successful group interactions.

[1]  Kim J. Vicente,et al.  Local applications of the ecological approach to human-machine systems , 1995 .

[2]  Sigvald J. Harryson.  Managing Know-Who Based Companies: A Multinetworked Approach to Knowledge and Innovation Management , 2000 .

[3]  Neville Stanton,et al.  Team performance: communication, co-ordination, cooperation and control , 1996 .

[4]  Minoru Kamata,et al.  Clarification of Cognitive Skill in Mechanical Work and Its Application , 2005 .

[5]  Paul J. Feltovich,et al.  Expertise in context: human and machine , 1997 .

[6]  Mica R. Endsley,et al.  Designing for Situation Awareness : An Approach to User-Centered Design , 2003 .

[7]  Barrett S Caldwell,et al.  Analysis and modeling of information flow and distributed expertise in space-related operations. , 2005, Acta astronautica.

[8]  Shawn P. Curley,et al.  How Do I Know That You Know? Cues Used to Infer Another's Expertise and to Signal One's Own Expertise , 2003 .

[9]  Van Ark,et al.  Group Dynamics: The Psychology of Small Group Behavior , 1972 .

[10]  Debra G. Jones,et al.  Designing for Situation Awareness : An Approach to User-Centered Design , 2003 .

[11]  I. Thompson,et al.  Collaboration in technical communication: a qualitative content analysis of journal articles, 1990-1999 , 2001 .

[12]  J. McGrath.  Groups: Interaction and Performance , 1984 .

[13]  Eric W. Stein.  A look at expertise from a social perspective , 1997 .

[14]  Neville A. Stanton,et al.  Human Factors in Nuclear Safety , 2007 .

[15]  Robert J. Sternberg,et al.  Cognitive conceptions of expertise , 1997 .

[16]  E. Sundstrom,et al.  Work teams: Applications and effectiveness. , 1990 .

[17]  Mica R. Endsley,et al.  Design and Evaluation for Situation Awareness Enhancement , 1988 .

[18]  Robert W. Bailey,et al.  Human performance engineering: using human factors/ergonomics to achieve computer system usability (2nd ed.) , 1989 .

[19]  Barrett S Caldwell.  Multi-team dynamics and distributed expertise in imission operations. , 2005, Aviation, space, and environmental medicine.

[20]  W. Polonsky,et al.  The Tipping Point , 2007, The Diabetes educator.

[21]  M. Chi,et al.  The Nature of Expertise , 1988 .

[22]  G. Stasser,et al.  Expert Roles and Information Exchange during Discussion: The Importance of Knowing Who Knows What , 1995 .

[23]  Paul J. Feltovich,et al.  A general framework for conceiving of expertise and expert systems in context , 1997 .

[24]  M. E. Shaw.  Group dynamics : the psychology of small group behavior , 1971 .

[25]  Harald A. Mieg,et al.  The Social Psychology of Expertise: Case Studies in Research, Professional Domains, and Expert Roles , 2001 .

[26]  Mica R. Endsley,et al.  Situation Awareness Oriented Design: From User's Cognitive Requirements to Creating Effective Supporting Technologies , 2003 .

[27]  S. Kay.  On the Nature of Expertise. , 1992 .

[28]  Nancy J. Cooke,et al.  Measuring Team Knowledge During Skill Acquisition of a Complex Task , 2001 .

[29]  Kristian J. Hammond,et al.  Experience and expertise: the role of memory in planning for opportunities , 1997 .