Common Management Process based on the TQM Matrix and Three Dimensional Unification Value Models
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Generally, TQM (Total Quality Management) is used worldwide and recognized. However, contents of activity are various, and it is very difficult for organization to define the whole assessment scope of TQM. On the other hand, we have participated in the development of international standard for supporting the quality requirements and evaluation of system in ISO/IECJTC1/SC7. In the previous study, we suggested the concept of TQM matrix and the view point of Three Dimensional Unification Value Models for evaluating system. Based on the previous study, in this paper, we would like to propose the common process management based on the consideration of TQM matrix and view point of three dimensional integrated value models.