Environments for the Construction and Use of Task Models

Task models are useful because they support the design and evaluation of interactive systems from the point of view of the intended users. Unfortunately, they are also difficult to build. To help alleviate this problem, tools have been built that aid in the construction of task models in a variety of ways, in the hope that designers will be encouraged to build explicit task models and reap the benefits of their use and reuse. This chapter will review the range of tools that have been built, and, as an example, will discuss ISOLDE, an environment that integrates an heterogeneous set of such tools and supports the construction, use, and reuse of task models.

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