E-Government Adoption: A Conceptual Demarcation

The Information and Communication Technologies (ICT) are being increasingly used by various governments to deliver their services at the locations convenient to its citizens. E-government is a kind of governmental administration which is based on ICT Services. The essence of e-government is using information technology to break the boundary of administrative organizations, and build up a virtual electronic government. E-government initiatives are common in most countries as they promise a transparent, citizen-centric government and reduce operational cost. Emerging with E-government, theories and practices of public administration have stepped into a new knowledge era. E-government presents a tremendous impetus to move forward with higher quality, cost-effective, government services and a better relationship between citizens and government. This paper discusses the different issues, challenges, adoption factors for e-government implementation and, presents a conceptual demarcation on these factors.

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