Developing a scale to measure the enjoyment of Web experiences

We investigate the nature and extent of enjoyment experienced by users of the Web by developing an instrument for the measurement of this new construct. We establish the reliability and validity of the instrument through a range of psychometric tests. We show that the instrument may have both managerial and theory-building applications in predicting and explaining Web users'attitudes, experiences, and behaviors.

[1]  J. R. Royce,et al.  Factors as theoretical constructs. , 1963 .

[2]  Alan R. White,et al.  The Notion of Interest , 1964 .

[3]  Christopher C. Taylor THE CONCEPT OF PLEASURE , 1968 .

[4]  T Kearns,et al.  The Psychology of Play , 1914 .

[5]  Douglas N. Jackson,et al.  Problems in Human Assessment , 1978 .

[6]  Gilbert A. Churchill A Paradigm for Developing Better Measures of Marketing Constructs , 1979 .

[7]  J. Reeve,et al.  The interest-enjoyment distinction in intrinsic motivation , 1989 .

[8]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[9]  R. Linn Educational measurement, 3rd ed. , 1989 .

[10]  Izak Benbasat,et al.  The Information Systems Research Challenge: Experimental Research Methods , 1990 .

[11]  Henri Barki,et al.  Measuring User Participation, User Involvement, and User Attitude , 1994, MIS Q..

[12]  D. Hoffman,et al.  Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations , 1996 .

[13]  H. Jeff Smith,et al.  Information Privacy: Measuring Individuals' Concerns About Organizational Practices , 1996, MIS Q..

[14]  B. Kahn,et al.  How Tolerable is Delay? Consumers’ Evaluations of Internet Web Sites after Waiting , 1998 .

[15]  Robert W. Motl,et al.  The role of enjoyment in the exercise-mood relationship , 2000 .

[16]  Donna L. Hoffman,et al.  Measuring the Customer Experience in Online Environments: A Structural Modeling Approach , 2000 .

[17]  M. Csíkszentmihályi,et al.  Positive psychology. An introduction. , 2000, The American psychologist.

[18]  N. Kim,et al.  Desire , 2001, Marguerite de Navarre: A Critical Companion.

[19]  Hairong Li,et al.  Characteristics of virtual experience in electronic commerce: A protocol analysis , 2001 .

[20]  G. Chakraborty,et al.  An empirical investigation of antecedents of B2B Websites’ effectiveness , 2002 .

[21]  Gillian King,et al.  The importance of leisure in the lives of persons with congenital physical disabilities. , 2002, The American journal of occupational therapy : official publication of the American Occupational Therapy Association.

[22]  D. Stewart,et al.  From consumer response to active consumer: Measuring the effectiveness of interactive media , 2002 .

[23]  Mark Blythe,et al.  Funology:From Usability to Enjoyment , 2003 .

[24]  M. Gilly,et al.  eTailQ: dimensionalizing, measuring and predicting etail quality , 2003 .

[25]  Steven Pace,et al.  A grounded theory of the flow experiences of Web users , 2004, Int. J. Hum. Comput. Stud..

[26]  HeijdenHans User acceptance of hedonic information systems , 2004 .

[27]  Hans van der Heijden,et al.  User Acceptance of Hedonic Information Systems , 2004, MIS Q..

[28]  F. Sultan,et al.  Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study , 2005 .

[29]  Tony Delamothe,et al.  Happiness , 2002, BMJ : British Medical Journal.

[30]  Prasad A. Naik,et al.  Constrained Inverse Regression for Incorporating Prior Information , 2005 .

[31]  Peter C. Wright,et al.  Introduction: from usability to enjoyment , 2005 .

[32]  Reinhard Pekrun,et al.  A Hierarchical Conceptualization of Enjoyment in Students. , 2006 .

[33]  Robert J. Fisher,et al.  Predicting intentions to return to the Web site: Extending the dual mediation hypothesis , 2005 .

[34]  Terry Anthony Byrd,et al.  A methodology for construct development in MIS research , 2005, Eur. J. Inf. Syst..

[35]  Aleck C. H. Lin,et al.  Designing Websites for Learning and Enjoyment: A study of museum experiences , 2006 .

[36]  Chizu Sato,et al.  Subjectivity, Enjoyment, and Development: Preliminary Thoughts on a New Approach to Postdevelopment , 2006, Rethinking Marixism.