Organizational Justice, Change Anxiety, and Acceptance of Downsizing: Preliminary Tests of an AET-Based Model

This study tested an AET-based model that integrates cognitions (justice perceptions) and emotions (change anxiety) to explain the effects of change program characteristics on employees' acceptance of downsizing and other work attitudes. Seventy-one employees from an organization that was undergoing downsizing participated in the study. Path analyses and a Q index of .992 offered preliminary support for the proposed model by showing that procedural justice and change anxiety explained the effects of change management procedures on acceptance of downsizing, while interactional justice and change anxiety explained the effects of the quality of change communications on trust in the change managers. Although distributive justice did not have the predicted direct effect on employee morale, it helped explain the effects of procedures on acceptance of change and morale by helping reduce anxiety about the change. Together, these findings support the utility of an AET-based framework in helping understand employee responses to downsizing.

[1]  J. L. Price,et al.  Handbook of Organizational Measurement , 1975 .

[2]  Victor J. Callan,et al.  Employee adjustment to an organizational merger: stress, coping and intergroup differences , 1996 .

[3]  Russell Cropanzano,et al.  Effects of justice conditions on discrete emotions. , 1999 .

[4]  Steven J. Breckler,et al.  Affect versus evaluation in the structure of attitudes , 1989 .

[5]  J. Colquitt On the dimensionality of organizational justice: a construct validation of a measure. , 2001, The Journal of applied psychology.

[6]  J. Brockner,et al.  Managing victim and survivor layoff reactions: A procedural justice perspective. , 1993 .

[7]  Dow Scott,et al.  Trust Differences Between Men and Women in Superior-Subordinate Relationships , 1983 .

[8]  Teresa Joyce Covin Managing Workforce Reduction: A Survey of Employee Reactions and Implications for Management Consultants , 1993 .

[9]  Jerry I. Porras,et al.  Common Behavior Changes in Successful Organization Development Efforts , 1986 .

[10]  A. Denisi,et al.  Communication with Employees Following a Merger: A Longitudinal Field Experiment , 1991 .

[11]  H. Weiss,et al.  Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. , 1996 .

[12]  Russell Cropanzano,et al.  Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. , 1991, Journal of Applied Psychology.

[13]  Michael J. Vest,et al.  Who Delivers Justice? Source Perceptions of Procedural Fairness1 , 1997 .

[14]  S. Gilliland,et al.  Effects of procedural and distributive justice on reactions to a selection system. , 1994 .

[15]  Larry R. Smeltzer,et al.  An Analysis of Strategies for Announcing Organization-Wide Change , 1991 .

[16]  M J Burke,et al.  Should negative affectivity remain an unmeasured variable in the study of job stress? , 1988, The Journal of applied psychology.

[17]  S. Gilliland,et al.  Fairness reactions to personnel selection techniques in France and the United States , 1996 .

[18]  Connie R. Wanberg,et al.  PERCEIVED FAIRNESS OF LAYOFFS AMONG INDIVIDUALS WHO HAVE BEEN LAID OFF: A LONGITUDINAL STUDY , 1999 .

[19]  Paul D. Sweeney,et al.  Workers' evaluations of the "ends" and the "means": An examination of four models of distributive and procedural justice. , 1993 .

[20]  Denise M. Rousseau,et al.  What's a good reason to change? Motivated reasoning and social accounts in promoting organizational change. , 1999 .

[21]  Connie R. Wanberg,et al.  Predictors and outcomes of openness to changes in a reorganizing workplace. , 2000, The Journal of applied psychology.

[22]  Robert Folger,et al.  The effects of procedures, social accounts, and benefits level on victims' layoff reactions. , 1991 .

[23]  R. Bies Interactional justice : communication criteria of fairness , 1986 .

[24]  Sidney Dekker,et al.  The effects of job insecurity on psychological health and withdrawal: A longitudinal study , 1995 .

[25]  Robert E. Ployhart,et al.  Applicants' reactions to the fairness of selection procedures: the effects of positive rule violations and time of measurement. , 1998, The Journal of applied psychology.

[26]  R. Folger,et al.  Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions , 1989 .

[27]  J. Brockner,et al.  An integrative framework for explaining reactions to decisions: interactive effects of outcomes and procedures. , 1996, Psychological bulletin.

[28]  Susan J. Ashford,et al.  Individual Strategies for Coping with Stress during Organizational Transitions , 1988 .

[29]  Stephen J. Vodanovich,et al.  A field study of distributive and procedural justice as predictors of satisfaction and organizational commitment , 1995 .

[30]  T. Tyler,et al.  A Relational Model of Authority in Groups , 1992 .

[31]  Jeanne M. Brett,et al.  Employee concerns regarding self-managing work teams: A multidimensional justice perspective , 1996 .

[32]  Charmine E. J. Härtel,et al.  Emotional Intelligence as a Moderator of Emotional and Behavioral Reactions to Job Insecurity , 2002 .

[33]  J. P. Daly,et al.  The role of fairness in implementing large‐scale change: Employee evaluations of process and outcome in seven facility relocations , 1994 .

[34]  Vernon D. Miller,et al.  Antecedents to willingness to participate in a planned organizational change , 1994 .

[35]  Kyle Lewis,et al.  Integrating Justice and Social Exchange: The Differing Effects of Fair Procedures and Treatment on Work Relationships , 2000 .

[36]  T. G. Cummings,et al.  Organization development and change , 1975 .

[37]  Lawrence R. Zeitlin,et al.  Organizational downsizing and stress-related illness , 1995 .

[38]  James B. Shaw,et al.  A Conceptual Framework for Assessing Organization, Work Group, and Individual Effectiveness During and After Downsizing , 1997 .

[39]  J. Cook,et al.  New work attitude measures of trust, organizational commitment and personal need non‐fulfilment , 1980 .

[40]  Christopher L. Martin,et al.  Just laid off, but still a “good citizen?” only if the process is fair , 1993 .

[41]  A. T. Cobb,et al.  The Effects of Leader Fairness and Pay Outcomes on Superior/Subordinate Relations1 , 1996 .

[42]  Eric B. Dent,et al.  Challenging “Resistance to Change” , 1999 .

[43]  G. Leventhal What Should Be Done with Equity Theory , 1980 .

[44]  Margaret A. White,et al.  Downsizing in a Learning Organization: Are There Hidden Costs? , 2000 .

[45]  Meni Koslowsky,et al.  International Replication Note Decision Type, Organisational Control, and Acceptance of Change: An Integrative Approach to Participative Decision Making , 1996 .

[46]  D. A. Kenny,et al.  The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. , 1986, Journal of personality and social psychology.

[47]  J. French,et al.  Overcoming Resistance to Change , 1948 .

[48]  J. M. Paterson,et al.  The measurement of organizational justice in organizational change programmes: A reliability, validity and context‐sensitivity assessment , 2002 .

[49]  J. L. Price Handbook of Organizational Measurement , 1975 .

[50]  Teresa M. Amabile,et al.  Changes in the Work Environment for Creativity During Downsizing , 1999 .

[51]  J. Greenberg,et al.  Organizational Justice: Yesterday, Today, and Tomorrow , 1990 .

[52]  Peter R. Monge,et al.  SOCIAL INFORMATION AND EMPLOYEE ANXIETY ABOUT ORGANIZATIONAL CHANGE , 1985 .