Assessment of Patient Expectations for Care

[1]  M. Lynn,et al.  Advancing patient-centred care through knowledge development. , 2004, The Canadian journal of nursing research = Revue canadienne de recherche en sciences infirmieres.

[2]  James G. Wright,et al.  Testing a New Theory of Patient Satisfaction With Treatment Outcome , 2004, Medical care.

[3]  K. Cook,et al.  Outcome Expectancies, Functional Outcomes, and Expectancy Fulfillment for Patients With Shoulder Problems , 2004, Medical care.

[4]  Edward C. Jones,et al.  Patients' expectations of shoulder surgery. , 2002, Journal of shoulder and elbow surgery.

[5]  E. Cook,et al.  The importance of patient expectations in predicting functional outcomes after total joint arthroplasty. , 2002, The Journal of rheumatology.

[6]  K. Kroenke,et al.  The Effect of Unmet Expectations among Adults Presenting with Physical Symptoms , 2001, Annals of Internal Medicine.

[7]  Richard H. Kravitz.  Measuring Patients' Expectations and Requests , 2001, Annals of Internal Medicine.

[8]  E J Orav,et al.  Determinants of patient satisfaction and willingness to return with emergency care. , 2000, Annals of emergency medicine.

[9]  V. Guru,et al.  The patient vs. caregiver perception of acute pain in the emergency department. , 2000, The Journal of emergency medicine.

[10]  A. Singer,et al.  Comparison of patient and practitioner assessments of pain from commonly performed emergency department procedures. , 1999, Annals of emergency medicine.

[11]  D. Neuhauser,et al.  Understanding Health Care Outcomes Research , 1999 .

[12]  D. Healy,et al.  The meaning of patient satisfaction: an explanation of high reported levels. , 1998, Social science & medicine.

[13]  G. Rosenthal,et al.  The use of patient perceptions in the evaluation of health-care delivery systems. , 1997, Medical care.

[14]  P. Mitchell,et al.  Measurement into practice. Summary and recommendations. , 1997, Medical care.

[15]  R. Kravitz.  Patients' Expectations for Medical Care: An Expanded Formulation Based on Review of the Literature , 1996, Medical care research and review : MCRR.

[16]  R. Suñol,et al.  Expectations as determinants of patient satisfaction: concepts, theory and evidence. , 1995, International journal for quality in health care : journal of the International Society for Quality in Health Care.

[17]  J. Sinacore,et al.  A Comparative Study of Seven Measures of Patient Satisfaction , 1995, Medical care.

[18]  B. Williams.  Patient satisfaction: a valid concept? , 1994, Social science & medicine.

[19]  R. Peschel,et al.  Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care , 1994 .

[20]  Stephen Strasser,et al.  Patient Satisfaction: What we Know about and What we Still Need to Explore , 1993, Medical care review.

[21]  P. Cleary,et al.  Using patient reports to improve medical care: A preliminary report from 10 hospitals , 1993, Quality management in health care.

[22]  P D Cleary,et al.  The relationship between reported problems and patient summary evaluations of hospital care. , 1992, QRB. Quality review bulletin.

[23]  P. Cleary,et al.  Patients evaluate their hospital care: a national survey. , 1991, Health affairs.

[24]  Judith A. Hall,et al.  What patients like about their medical care and how often they are asked: a meta-analysis of the satisfaction literature. , 1988, Social science & medicine.

[25]  S. Zyzanski,et al.  Patient satisfaction with the clinical encounter: social psychological determinants. , 1987, Social science & medicine.

[26]  J. Ware.  Effects of Acquiescent Response Set on Patient Satisfaction Ratings , 1978, Medical care.

[27]  B. Hulka,et al.  Scale for the Measurement of “Satisfaction” with Medical Care: Modifications in Content, Format and Scoring , 1974, Medical care.

[28]  S J Zyzanski,et al.  Scale for the measurement of attitudes toward physicians and primary medical care. , 1970, Medical care.