Approaches of User-Centered Interaction Development for Highly Automated Vehicles in Traffic-Jam Scenarios

In the recent years one of the goals of driver assistance systems has been to disburden the driver of parts of the driving task. Current developments are able to take over full control of the vehicle in specific use cases. One of the main challenges is to maintain the driver’s ability to take back the responsibility while being driven by the car. As it is assumed that the driver’s main benefit of such systems is the possibility to perform secondary tasks, a target conflict comes up. This paper describes a systematic approach to derive new ways of interaction between the driver and the automated vehicle. Traffic jam situations are chosen as the example situational context for this paper since they are one of the first expected use cases for automated driver assistance systems. By incorporating knowledge of experts of interdisciplinary fields in an innovation workshop, multiple points of view towards the given problem are enabled. For good rated ideas the generalized functional principle is formulated which describes how the user is kept aware of his supervision task. The resulting functional examples are decoupled from the initial ideas by deriving them only from these principles.