Retailing research: Past, present, and future

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[79]  Anne T. Coughlan,et al.  Private label positioning: Quality versus feature differentiation from the national brand , 2006 .

[80]  Hean Tat Keh,et al.  Do reward programs build loyalty for services?: The moderating effect of satisfaction on type and timing of rewards , 2006 .

[81]  Hyeong Min Kim,et al.  Consumers' responses to price presentation formats in rebate advertisements , 2006 .

[82]  Michael Lewis.  The effect of shipping fees on customer acquisition, customer retention, and purchase quantities , 2006 .

[83]  James R. Brown,et al.  On assuming the helm of the Journal of Retailing , 2006 .

[84]  S. Neslin,et al.  The Current and Future Sales Impact of a Retail Frequency Reward Program , 2005 .

[85]  M. Laroche,et al.  Internet versus Bricks-and-Mortar Retailers: An Investigation into Intangibility and Its Consequences , 2005 .

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[89]  Steven C. Michael,et al.  The organizational ecology of retailing: A historical perspective , 2005 .

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[123]  Heiner Evanschitzky,et al.  E-satisfaction: a re-examination , 2004 .

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[125]  Hao Zhao,et al.  The role of e-tailer inventory policy on e-tailer pricing and profitability , 2004 .

[126]  Georgios I. Doukidis,et al.  Virtual store layout: an experimental comparison in the context of grocery retail , 2004 .

[127]  Amit Bhatnagar,et al.  Online information search termination patterns across product categories and consumer demographics , 2004 .

[128]  Paul G. Patterson,et al.  The impact of culture on consumers’ perceptions of service recovery efforts , 2004 .

[129]  V. Kumara,et al.  Building and sustaining profitable customer loyalty for the 21 st century , 2004 .

[130]  P. Kopalle,et al.  Asymmetric Competition in Retail Store Formats: Evaluating Inter- and Intra-Format Spatial Effects , 2004 .

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[133]  Patricia M. Doney,et al.  Shopping with friends and teens' susceptibility to peer influence , 2004 .

[134]  Donald R. Lehmann,et al.  Retail Branding and Customer Loyalty: an overview , 2004 .

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[138]  Ruth N. Bolton,et al.  An empirically derived taxonomy of retailer pricing and promotion strategies , 2003 .

[139]  Brian T. Ratchford,et al.  Has the productivity of retail food stores really declined , 2003 .

[140]  William O. Bearden,et al.  Consumer evaluations of different promotion types and price presentations: the moderating role of promotional benefit level , 2003 .

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[142]  G. D'souza,et al.  Spatial diffusion of a new loyalty program through a retail market , 2003 .

[143]  R. Schindler.  The 99 price ending as a signal of a low-price appeal , 2003 .

[144]  Dhruv Grewal,et al.  Assimilation of advertised reference prices: the moderating role of involvement , 2003 .

[145]  M. Gilly,et al.  eTailQ: dimensionalizing, measuring and predicting etail quality , 2003 .

[146]  Anne W. Mägi,et al.  Share of wallet in retailing: the effects of customer satisfaction, loyalty cards and shopper characteristics , 2003 .

[147]  L. Krishnamurthi,et al.  Accounting for heterogeneity and dynamics in the loyalty-price sensitivity relationship , 2003 .

[148]  Katia Campo,et al.  The impact of store flyers on store traffic and store sales: a geo-marketing approach , 2003 .

[149]  R. Walters,et al.  Consumer perceptions of refund depth and competitive scope in price-matching guarantees: effects on store patronage , 2003 .

[150]  Glenn B. Voss,et al.  Exploring the effect of retail sector and firm characteristics on retail price promotion strategy , 2003 .

[151]  Kirk L. Wakefield,et al.  Situational price sensitivity: the role of consumption occasion, social context and income , 2003 .

[152]  Glenn B. Voss,et al.  The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores , 2003 .

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[154]  P. Patterson,et al.  A cross-cultural study of switching barriers and propensity to stay with service providers , 2003 .

[155]  Praveen K. Kopalle,et al.  The impact of external reference price on consumer price expectations , 2003 .

[156]  P. Kaufmann,et al.  Structural and strategic dynamics in franchising , 2003 .

[157]  R. Lusch,et al.  The critical role of trust in obtaining retailer support for a supplier's strategic organizational change , 2003 .

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[160]  James G. Maxham,et al.  Modeling customer perceptions of complaint handling over time: the effects of perceived justice on satisfaction and intent , 2002 .

[161]  David R. Bell,et al.  The inter-store mobility of supermarket shoppers , 2002 .

[162]  K. Ruyter,et al.  Customer-sales employee encounters: a dyadic perspective , 2002 .

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