A Survey of Group Support Systems: Technology and Operation

Original working paper had no abstract. Broadly, this is a review of the state of GSS research up to 1995, with a focus on technical and operational aspects.

[1]  Jay F. Nunamaker,et al.  ELECTRONIC BRAINSTORMING AND GROUP SIZE , 1992 .

[2]  Jay F. Nunamaker,et al.  Information Technology to Support Electronic Meetings , 1988, MIS Q..

[3]  Gary W. Dickson,et al.  Exploring Modes of Facilitative Support for GDSS Technology , 1993, MIS Q..

[4]  Jr. Benn R. Konsynski.  A model of computer-aided definition and analysis of information system requirements. , 1976 .

[5]  Jay F. Nunamaker,et al.  Implementing Electronic Meeting Systems at IBM: Lessons Learned and Success Factors , 1990, MIS Q..

[6]  Bernard C. Y. Tan,et al.  An empirical study of task type and communication medium in GDSS , 1993, [1993] Proceedings of the Twenty-sixth Hawaii International Conference on System Sciences.

[7]  Wei-Tek Tsai,et al.  Distributed, collaborative software inspection , 1993, IEEE Software.

[8]  Robert E. Kraut,et al.  Intellectual Teamwork: Social and Technological Foundations of Cooperative Work , 1990 .

[9]  Joey F. George.  A comparison of four recent GDSS experiments , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[10]  Craig K. Tyran,et al.  An Evaluation of Electronic Meeting Systems to Support Strategic Management , 1990, ICIS.

[11]  Jay F. Nunamaker,et al.  Group Decision Support Systems: Determinants of Success , 1987 .

[12]  VogelDoug,et al.  Implementing electronic meeting systems at IBM , 1990 .

[13]  Wei Huang,et al.  A Process Study of Effects of GSS and Task Type on Informational and Normative Influence in Small Groups , 1993, ICIS.

[14]  J. Valacich,et al.  Group Size and Anonymity Effects on Computer-Mediated Idea Generation , 1992 .

[15]  P. Christopher Earley,et al.  Social combination models, persuasive arguments theory, social comparison theory, and choice shift. , 1982 .

[16]  Leonard M. Jessup,et al.  The Effects of Anonymity on GDSS Group Process with an Idea-Generating Task , 1990, MIS Q..

[17]  I. Janis.  Victims of Groupthink: A psychological study of foreign-policy decisions and fiascoes. By Irving L. Janis. (Boston: Houghton Mifflin, 1972. viii + 276 pp. Map, illustrations, chart, notes, sources, bibliography, and index. Cloth, $7.95; paper $4.50.) , 1973 .

[18]  Tawfik Jelassi,et al.  An integrated framework for group decision support systems design, , 1987, Inf. Manag..

[19]  Charles E. Miller,et al.  Group decision making and normative versus informational influence: Effects of type of issue and assigned decision rule. , 1987 .

[20]  Paul Gray,et al.  Group decision support systems , 1987, Decis. Support Syst..

[21]  Starr Roxanne Hiltz,et al.  Experiments in group decision making, 3: disinhibition, deindividuation, and group process in pen name and real name computer conferences , 1989, Decis. Support Syst..

[22]  Jr. W. B. Martz,et al.  Information systems infrastructure for manufacturing planning systems , 1989 .

[23]  Jay F. Nunamaker,et al.  Facilitating Group Creativity: Experience with a Group Decision Support System , 1987, J. Manag. Inf. Syst..

[24]  Jay F. Nunamaker,et al.  Computer-Aided Deliberation: Model Management and Group Decision Support: Special Focus Article , 1988, Oper. Res..

[25]  Detmar W. Straub,et al.  Current and Future Uses of the Group Decision Support System Technology: Report on a Recent Empirical Study , 1988, J. Manag. Inf. Syst..

[26]  G. W. Hill.  Group versus individual performance: are n + 1 heads better than one?" psychological bulletin , 1982 .

[27]  James D. McKeen,et al.  Enhancing Computer-Mediated Communication: An experimental investigation into the use of a Group Decision Support System for face-to-face versus remote meetings , 1990, Inf. Manag..

[28]  Jay F. Nunamaker,et al.  Bringing automated support to large groups: The Burr-Brown experience , 1990, Inf. Manag..

[29]  Lorne Olfman,et al.  The user interface in group decision support systems , 1989, Decis. Support Syst..

[30]  Leonard Michael Jessup,et al.  Decision Making in an Automated Environment: The Effects of Anonymity and Proximity with a Group Decision Support System* , 1991 .

[31]  Alan Ray. Heminger.  Assessment of a group decision support system in a field setting , 1989 .

[32]  P HuberGeorge.  Issues in the design of group decision support systems , 1984 .

[33]  E. Salas,et al.  Productivity loss in brainstorming groups: A meta-analytic integration. , 1991 .

[34]  Thomas W. Malone,et al.  Object lens: a “spreadsheet” for cooperative work , 2018, TOIS.

[35]  Richard T. Watson,et al.  COMPUTER-SUPPORTED MEETINGS: BUILDING A RESEARCH ENVIRONMENT. , 1988 .

[36]  D R Vogel,et al.  Automated planning support. Using computers to enhance group decision making. , 1989, Administrative radiology : AR.

[37]  Jay F. Nunamaker,et al.  Stakeholder identification and assumption surfacing in small groups: an experimental study , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[38]  Alan Burns,et al.  The Case for Distributed Decision Making Systems , 1982, Comput. J..

[39]  Bernard C. Y. Tan,et al.  Impact of Task-Medium Fit on Effectiveness and Efficiency in GDSS Supported Meetings , 1993, Local Area Network Applications.

[40]  Terry L. Campbell.  Technology Update: Group Decision Support Systems , 1990 .

[41]  Ilze Zigurs,et al.  Interaction analysis in GDSS research: description of an experience and some recommendations , 1989, Decis. Support Syst..

[42]  Jay F. Nunamaker,et al.  Electronic Meeting System Experience at IBM , 1989, J. Manag. Inf. Syst..

[43]  Jay F. Nunamaker,et al.  Interaction of task and technology to support large groups , 1989, Decis. Support Syst..

[44]  Peter D. Bricker,et al.  The role of audible and visible back-channel responses in interpersonal communication. , 1977 .

[45]  E.,et al.  GROUPS : INTERACTION AND PERFORMANCE , 2001 .

[46]  J. Davitz,et al.  A survey of studies contrasting the quality of group performance and individual performance, 1920-1957. , 1958, Psychological bulletin.

[47]  Ilze Zigurs,et al.  The effect of computer-based support on influence attempts and patterns in small group decision-making , 1987 .

[48]  A. Osborn.  Applied Imagination: Principles and Procedures of Creative Thinking , 1953 .

[49]  R. Mason.  Challenging strategic planning assumptions , 1981 .

[50]  Gerardine DeSanctis,et al.  Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory , 1994 .

[51]  Jay F. Nunamaker,et al.  GDSS laboratory experiments and field studies: closing the gap , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[52]  Gerardine DeSanctis,et al.  Group Decision Support Systems. , 2005 .

[53]  Lawrence D. Phillips,et al.  Decision analysis for group decision support , 1990 .

[54]  Gerardine DeSanctis,et al.  Exploring attitudinal development in computer-supported groups , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[55]  Edward A. Stohr,et al.  User Interfaces for Decision Support Systems: An Overview , 1983 .

[56]  R. Shepard.  Recognition memory for words, sentences, and pictures , 1967 .

[57]  B. E. Partridge,et al.  The Nature of Managerial Work , 1974 .

[58]  Kwok-Kee Wei,et al.  Effects of support and task type on group decision outcome: A study using SAMM , 1991, Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences.

[59]  Scientific Management , 2008, Nature.

[60]  Robert M. Davison,et al.  Socio-Psychological Aspects of Group Processes , 2008 .

[61]  Robert Davison.  An Agenda for GDSS Research in Hong Kong , 1993, PACIS.

[62]  Helmut Krcmar,et al.  The Design Process for a Computer-Supported Cooperative Work Research Laboratory: The Hohenheim CA Team Room , 1991, J. Manag. Inf. Syst..

[63]  I. Benbasat,et al.  The Effects of Group, Task,Context, and Technology Variables on the Usefulness of Group Support Systems , 1993 .

[64]  J. H. Davis,et al.  The Social Psychology of Small Groups: Cooperative and Mixed-Motive Interaction , 1976 .

[65]  Jay F. Nunamaker,et al.  Information technology for negotiating groups: generating options for mutual gain , 1991 .

[66]  Gerardine DeSanctis,et al.  Group decision support systems: a new frontier , 1984, DATB.

[67]  Kate M. Kaiser,et al.  Using a voice-synchronous GDSS in dispersed locations: a preliminary analysis of participant satisfaction , 1991, Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences.

[68]  Hung K. Park.  International group decision support system and intercultural interface , 1990 .

[69]  Anne T. McCartt,et al.  Evaluating group decision support system effectiveness: A performance study of decision conferencing , 1989, Decis. Support Syst..

[70]  Clarence A. Ellis,et al.  Nick experimentation: some selected results , 1989 .

[71]  Detmar W. Straub,et al.  Utilizing GDSS technology: Final report on a recent empirical study , 1990, Inf. Manag..

[72]  Gerardine DeSanctis,et al.  Computer-Based Support for Group Problem-Finding: An Experimental Investigation , 1988, MIS Q..

[73]  Daniel E. Atkins,et al.  Supporting collaboration with advanced multimedia electronic mail: the NSF EXPRES project , 1990 .

[74]  Daniel G. Bobrow,et al.  WYSIWIS revised: early experiences with multi-user interfaces , 1986, CSCW.

[75]  Matthias Jarke,et al.  Communications design for Co-oP: a group decision support system , 1985, TOIS.

[76]  Ronald Brent Gallupe,et al.  The impact of task difficulty on the use of a group decision support system , 1985 .

[77]  Varghese S. Jacob,et al.  A framework for supporting distributed group decision-making , 1992, Decis. Support Syst..

[78]  Roger K. Mosvick,et al.  We'Ve Got to Start Meeting Like This!: A Guide to Successful Business Meeting Management , 1986 .

[79]  Leonard Michael Jessup,et al.  Group Problem Solving in an Automated Environment: The Effects of Anonymity and Proximity on Group Process and Outcome with a Group Decision Support System. , 1988 .

[80]  Bernard C. Y. Tan,et al.  SAGE: a HyperCard-based GDSS , 1992, Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences.

[81]  Jay F. Nunamaker,et al.  A Study of Collaborative Group Work With and Without Computer-Based Support , 1990, Inf. Syst. Res..

[82]  G. Huber.  The Nature and Design of Post-Industrial Organizations , 1984 .

[83]  Tung Bui,et al.  Relation between GDSS use and group task complexity: an experimental study , 1990, Twenty-Third Annual Hawaii International Conference on System Sciences.

[84]  Ernest A. Hershey,et al.  PSL/PSA: A Computer-Aided Technique for Structured Documentation and Analysis of Information Processing Systems , 1976, IEEE Transactions on Software Engineering.

[85]  Colin Eden,et al.  Strategic options development and analysis - SODA , 1989 .

[86]  Jay F. Nunamaker.  A methodology for the design and optimization of information processing systems , 1971, AFIPS '71 (Spring).

[87]  George P. Huber,et al.  Issues in the Design of Group Decision Support Systems , 1984, MIS Q..

[88]  T. Connolly,et al.  Toward Atheory of Automated Group Work , 1990 .

[89]  J. Valacich,et al.  Effects of anonymity and evaluative tone on idea generation in computer-mediated groups , 1990 .

[90]  Randall Steeb,et al.  A Computer-Based Interactive System for Group Decisionmaking , 1981, IEEE Transactions on Systems, Man, and Cybernetics.

[91]  Tora K. Bikson,et al.  Work group structures and computer support: a field experiment , 1988, TOIS.

[92]  Alan Burns,et al.  A distributed decision-making system , 1987, Decis. Support Syst..

[93]  Donald W. Taylor,et al.  DOES GROUP PARTICIPATION WHEN USING BRAINSTORMING FACILITATE OR INHIBIT CREATIVE THINKING , 1958 .

[94]  Alan Burns,et al.  Information Systems Support for Group Planning and Decision-Making Activities , 1985, MIS Q..

[95]  Tung Bui,et al.  Designing Multiple Criteria Negotiation Support Systems: Frameworks, Issues and Implementation , 1994 .

[96]  Jay F. Nunamaker,et al.  Group Decision Support System impact: Multi-methodological exploration , 1990, Inf. Manag..

[97]  Daniel G. Bobrow,et al.  WYSIWIS revised: early experiences with multiuser interfaces , 1987, TOIS.

[98]  Richard O. Mason,et al.  Strategic management and business policy: A methodological approach , 1982 .

[99]  Ilze Zigurs,et al.  A Study of Influence in Computer-Mediated Group Decision Making , 1988, MIS Q..

[100]  J. Smith,et al.  A nonsimultaneous computer conference as a component of group decision support systems , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[101]  Gregory E. Kersten,et al.  NEGO - Group decision support system , 1985, Inf. Manag..

[102]  A. Pinsonneault,et al.  The effects of electronic meetings on group processes and outcomes: An assessment of the empirical research , 1990 .

[103]  Peter G. W. Keen,et al.  Decision support systems : an organizational perspective , 1978 .

[104]  Frank Land,et al.  Choosing Appropriate Information Systems Research Methodologies , 2002 .

[105]  P N Finlay,et al.  Strategic group decision support systems--a guide for the unwary. , 1992, Long range planning.

[106]  Kalle Lyytinen,et al.  Unusual business or business as usual: An investigation of meeting support requirements in multilateral diplomacy☆☆☆ , 1993 .

[107]  Gerardine DeSanctis,et al.  A foundation for the study of group decision support systems , 1987 .

[108]  Marilyn M. Mantei.  Observation of executives using a computer supported meeting environment , 1989 .

[109]  Jay F. Nunamaker,et al.  Interactive versus stand-alone group decision support systems for stakeholder identification and assumption surfacing in small groups , 1992, Decis. Support Syst..

[110]  Tung Xuan Bui,et al.  Co-oP: A Group Decision Support System for Cooperative Multiple Criteria Group Decision Making , 1987 .

[111]  Alan R. Dennis,et al.  A conceptual framework of anonymity in Group Support Systems , 1992 .

[112]  Gerardine DeSanctis,et al.  Using a GDSS to Facilitate Group Consensus: Some Intended and Unintended Consequences , 1988, MIS Q..

[113]  Tawfik Jelassi,et al.  Negotiation support systems: an overview of design issues and existing software , 1989, Decis. Support Syst..

[114]  J. Valacich,et al.  Group Support Systems: New Perspectives , 1992 .

[115]  John L. Bennett,et al.  Building Decision Support Systems , 1983 .

[116]  Daniel G. Bobrow,et al.  Beyond the chalkboard: computer support for collaboration and problem solving in meetings , 1988, CACM.

[117]  Jay F. Nunamaker,et al.  A group decision support system for idea generation and issue analysis in organization planning , 1986, CSCW '86.

[118]  David C. Yen,et al.  Group decision support systems: Concerns for success , 1990, Inf. Soc..

[119]  B. E. Wynne,et al.  Effects of computer support and facilitator support on group processes and outcomes: an experimental assessment , 1990 .

[120]  Jay F. Nunamaker,et al.  Electronic Meeting Support: The GroupSystems Concept , 1991, Int. J. Man Mach. Stud..

[121]  Marilyn Tremaine,et al.  Observation of executives using a computer supported meeting environment , 1989, Decis. Support Syst..

[122]  Gary W. Dickson,et al.  Observations on GDSS interaction: chauffeured, facilitated, and user-driven systems , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[123]  M. Tawfik Jelassi,et al.  A development framework for computer-supported conflict resolution , 1990 .

[124]  L. Floyd Lewis,et al.  A decision support system for face-to-face groups , 1987, J. Inf. Sci..

[125]  J. Valacich,et al.  Computer brainstorms: More heads are better than one. , 1993 .