Development of a Peer-Creation-Process to Leverage the Power of Collaborative Knowledge Transfer

The effective transfer of existing knowledge among employees becomes increasingly important for organizations in order to remain competitive on the market. Even though the digital age allows for new ways of team collaboration, there are still unsolved problems in terms of knowledge transfer. Thus, knowledge activities as well as aspects of tool support need to be analyzed. Hence, we develop a peer-creation-process (PCP) that provokes knowledge transfer in several ways. There is a transfer of knowledge from experts to novices and among the experts, resulting in a high-quality knowledge document. We ground our research on insights from collaborative learning and collaboration engineering to develop and evaluate the PCP. We contribute to theory and practice by providing a theory for design and action, with the PCP design leveraging the power of knowledge transfer. We illustrate that our PCP is applicable with, and without, IT-support and give differentiated implications.

[1]  Pierre Dillenbourg,et al.  Knowing What the Peer Knows: The Differential Effect of Knowledge Awareness on Collaborative Learning Performance of Asymmetric Pairs , 2008, EC-TEL.

[2]  Alan R. Hevner,et al.  The Three Cycle View of Design Science , 2007, Scand. J. Inf. Syst..

[3]  Luis C. Moll.  Vygotsky and education: Preface , 1990 .

[4]  Jon M. Pearce,et al.  Involving students in peer review: Case studies and practical strategies for university teaching , 2010 .

[5]  Robert O. Briggs,et al.  Defining Key Concepts for Collaboration Engineering , 2006, AMCIS.

[6]  P. Dillenbourg.  What do you mean by collaborative learning , 1999 .

[7]  Robert O. Briggs,et al.  Collaboration Engineering: Foundations and Opportunities: Editorial to the Special Issue on the Journal of the Association of Information Systems , 2009, J. Assoc. Inf. Syst..

[8]  A. King.  Structuring Peer Interaction to Promote High-Level Cognitive Processing , 2002 .

[9]  Jan Marco Leimeister,et al.  Creating Shared Understanding in Heterogeneous Work Groups: Why It Matters and How to Achieve It , 2014, J. Manag. Inf. Syst..

[10]  M. Moore.  Editorial: Three types of interaction , 1989 .

[11]  R. Gagne.  Learning outcomes and their effects: Useful categories of human performance. , 1984 .

[12]  John C. Nesbit,et al.  A Framework for Evaluating the Quality of Multimedia Learning Resources , 2007, J. Educ. Technol. Soc..

[13]  Janelle M. Jones.  Discussion Group Effectiveness is Related to Critical Thinking through Interest and Engagement , 2014 .

[14]  P. David,et al.  Economic Fundamentals of the Knowledge Society , 2003 .

[15]  S. Camargo,et al.  Peer‐Mediated Instruction and Intervention (PMII) , 2014 .

[16]  F. Fischer,et al.  Collaboration Scripts – A Conceptual Analysis , 2006 .

[17]  D R Krathwohl,et al.  A REVISION OF BLOOMS TAXONOMY: AN OVERVIEW , 2002 .

[18]  Bernd Schulz,et al.  The importance of soft skills: education beyond academic knowledge , 2008 .

[19]  Andreas Janson,et al.  Flipping the IS Classroom - Theory-Driven Design for Large-Scale Lectures , 2014, ICIS.

[20]  I. Nonaka.  A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[21]  Heinz Mandl,et al.  Fostering Argument Justification Using Collaboration Scripts and Content Schemes , 2011 .

[22]  Gwendolyn L. Kolfschoten,et al.  A Design Approach for Collaboration Processes: A Multimethod Design Science Study in Collaboration Engineering , 2009, J. Manag. Inf. Syst..

[23]  Alan R. Hevner,et al.  POSITIONING AND PRESENTING DESIGN SCIENCE RESEARCH FOR MAXIMUM IMPACT 1 , 2013 .

[24]  Mike Moore,et al.  Distance Education: A Systems View , 1995 .

[25]  P. Mayring.  Qualitative Content Analysis , 2000 .

[26]  Alma Harris,et al.  Effective Teaching: A review of the literature , 1998 .

[27]  Chih-Ming Chen,et al.  Effects of Different Video Lecture Types on Sustained Attention, Emotion, Cognitive Load, and Learning Performance , 2015, IIAI-AAI.

[28]  Jan Marco Leimeister,et al.  Engineering Peer-to-Peer Learning Processes for Generating High Quality Learning Materials , 2014, CRIWG.

[29]  Jan Marco Leimeister,et al.  Einführung in Collaboration Engineering , 2014 .

[30]  Gerald Eisenkopf,et al.  Peer effects, motivation, and learning , 2010 .

[31]  K. Topping.  Trends in Peer Learning , 2005 .