Charging users for remote document supply in UK university libraries

Reports on the results of a survey undertaken to discover UK university library practices with regard to restricting and/or charging for interlibrary loans (ILL). As a result of several factors, including rising student numbers and increasingly extensive use of CD‐ROM and other databases, greater demands than ever before have been levied on the service and its staff. A brief questionnaire was sent to all UK university libraries asking them about their ILL service. Concludes from the results of the survey that ILL services are increasingly under pressure and are considering charging, if they are not already doing so, as one way of dealing with the increased demand.