Improving ICT support for aboriginal land councils in New South Wales

A pilot case-study of the ICT systems of two self-managed Aboriginal councils in the Australian state of New South Wales has been undertaken in order to assess the nature and potential of software interventions. Our study indicates that the development of task-driven software interfaces could significantly support the processes and activities of Aboriginal council management and could contribute to alleviating the stress associated with current systems. Our vision is to develop these interfaces together with networking support for peer-to-peer collaboration between councils, compliance agencies and trusted advisers. The workflows themselves would be built and refined in a collaborative fashion between users together with some automated support.