Evaluationg IT investments : a business process simulation approach

Information technology (IT) is becoming the primary factordetermining the survival of most organizations. The differenttypes of systems and the wide range of objectives suggest thatdiverse evaluati ...

[1]  M. Patton.  Qualitative research and evaluation methods , 1980 .

[2]  Torsten Cegrell,et al.  Power system control technology , 1986 .

[3]  Allen S. Lee.  A Scientific Methodology for MIS Case Studies , 1989, MIS Q..

[4]  Glen Peters,et al.  Beyond strategy – benefits identification and management of specific IT investments , 1990, J. Inf. Technol..

[5]  H. Harrington.  Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness , 1991 .

[6]  Charles H. Kriebel,et al.  An Economic Analysis of Strategic Information Technology Investments , 1991, MIS Q..

[7]  Michael J. Earl,et al.  Putting IT in its place: a polemic for the nineties , 1992, J. Inf. Technol..

[8]  Frank F. Land,et al.  Evaluating investments in IT , 1992, J. Inf. Technol..

[9]  Thomas H. Davenport,et al.  Process Innovation: Reengineering Work Through Information Technology , 1992 .

[10]  Adolph I. Katz.  MEASURING TECHNOLOGY’S BUSINESS VALUE: Organizations Seek to Prove IT Benefits , 1993 .

[11]  Rashi Glazer,et al.  Measuring the Value of Information: The Information-Intensive Organization , 1993, IBM Syst. J..

[12]  S. Lubbe.  The impact of Information Technology (IT) on the financial performance of organizations in a developing country , 1994 .

[13]  Tom Renkema.  Boekbespreking Farbey, B.; Land, F.; Targett, D.: how to assess your IT investment, a study of methods and practice (Butterworth Heinemann, Oxford, 1993) , 1994 .

[14]  Rmh Rob Deitz,et al.  Planning and justifying investments in information technology : a framework with case study illustrations , 1995 .

[15]  David Targett,et al.  A taxonomy of information systems applications: the benefits' evaluation ladder , 1995 .

[16]  E. Brynjolfsson,et al.  Information Technology As A Factor Of Production: The Role Of Differences Among Firms , 1995 .

[17]  George M. Kasper,et al.  Problem formalization techniques for collaborative systems , 1995, IEEE Trans. Syst. Man Cybern..

[18]  Dan Remenyi,et al.  Some aspects of methodology for research in information systems , 1995, J. Inf. Technol..

[19]  Sunder Kekre,et al.  Business Value of Information Technology: A Study of Electronic Data Interchange , 1995, MIS Q..

[20]  Lorin M. Hitt,et al.  Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value , 1996, MIS Q..

[21]  Arun Rai,et al.  Technology investment and business performance , 1997, CACM.

[22]  David Profozich,et al.  Managing Change with Business Process Simulation , 1997 .

[23]  Brad L. Peterson,et al.  The Smart Way to Buy Information Technology: How to Maximize Value and Avoid Costly Pitfalls , 1998 .

[24]  S. Lubbe.  IT Investment in Developing Countries: An Assessment and Practical Guideline , 1998 .

[25]  P. Weill,et al.  Leveraging the New Infrastructure: How Market Leaders Capitalize on Information Technology , 1998 .

[26]  William J. Kettinger,et al.  Business Process Change : Reengineering Concepts, Methods and Technologies , 1998 .

[27]  Eitan Zemel,et al.  Managing Business Process Flows , 1999 .

[28]  H. Lucas.  Information Technology and the Productivity Paradox: Assessing the Value of Investing in IT , 1999 .

[29]  Eitan Zemel,et al.  Managing Business Process Flows with 3.5 Disk , 1999 .

[30]  Kerim Tumay,et al.  Simulation modeling methods , 2000 .

[31]  Patrick McDermott,et al.  Workflow Modeling: Tools for Process Improvement and Application Development , 2001 .

[32]  Jean Hartley,et al.  Case study research , 2004 .