A case for open, viable print accounting

Purpose – This paper aims to describe the design and business characteristics of the system pertaining to efficient and viable public services, the technical perspective and also usage results from the productive prototype. When the academic library of our institution turned to consider cost-effective solutions that would combine management and accounting for both printing and photocopying, it was realized that there are no open-source or enterprise platforms that can support such characteristics. Instead of relying on commercial solutions, the construction of a service was planned by means of integrating community-based projects and developing any missing components. Design/methodology/approach – The implementation of the system was based on the identification of appropriate open-source modules and on the development of ones that do not exist but are necessary to realize business procedures for credit reception, control and billing. Thus, the system integrates software for the management of printers and ...