Government and management of information technology services based on ISO/IEC 27000, ISO/IEC 20000, ITIL Y COBIT

The components that make Information Technology in organizations, every day take greater relevance, for it develops models that help the "Government and Management" of the organization, through the application of the reference framework COBIT which is a methodology distributed by the ISACA and the best practices of ITIL, the same that facilitates the execution of services. Process improvement within the organization improve response times in the resolution of incidents and efficiency of services.