An Adaptive Approach to An Adaptive Approach to Organisational Knowledge Organisational Knowledge Management

This paper presents a case for an adaptive view of organisational knowledge and suggestions for its computational implementation. Organisations and their environments are dynamic and the knowledge created and required by them is subject to rapid change. The creation, dissemination and utilisation of knowledge may be analysed using the principles of complex adaptive systems (CAS). It is suggested that organisational knowledge shows properties of an organic living entity which continuously exploits facts and information and reflects an adaptive understanding and experience of conducting business. Based on the principles of CAS, a set of basic properties of organisational knowledge is presented. The paper also introduces a computational model to explore knowledge dynamics within intranets using these properties.

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