An Empirical Investigation of the Relationship between Information Quality and Individual Impact in Organizations

The aim of this research is to confirm that information quality impacts individual work, considering external variables that may influence knowledge workers perception of information quality and individual impact. This research is descriptive and the constructs used are known and previously validated. However, the research model, that includes external variables that may influence the relationship between perceived information quality and individual impact, has never been proposed nor validated by other researchers. The research unit is the individual that work in organizations and use at least one information system to do his/her job. A survey using self employed electronic questionnaire was applied to one large organization that operates in Parana State, Brazil. Structural Equation Modeling was used to analyze the data. The results confirmed the positive influence of information quality on individual impacts and pointed out external variables that influence these perceived variables.

[1]  Peter Weill,et al.  The Relationship Between Investment in Information Technology and Firm Performance: A Study of the Valve Manufacturing Sector , 1992, Inf. Syst. Res..

[2]  Detmar W. Straub,et al.  Measuring Firm Performance at the Network Level: A Nomology of the Business Impact of Digital Supply Networks , 2004, J. Manag. Inf. Syst..

[3]  W. Doll,et al.  The development of a tool for measuring the perceived impact of information technology on work , 1999 .

[4]  Ephraim R. McLean,et al.  The DeLone and McLean Model of Information Systems Success: A Ten-Year Update , 2003, J. Manag. Inf. Syst..

[5]  Peter B. Seddon A Respecification and Extension of the DeLone and McLean Model of IS Success , 1997, Inf. Syst. Res..

[6]  Diane M. Strong,et al.  Product and Service Performance Model for Information Quality: An Update , 1998, IQ.

[7]  R. Anthony,et al.  Planning and Control Systems: A Framework for Analysis , 1965 .

[8]  Kenneth L. Kraemer,et al.  Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value , 2004, MIS Q..

[9]  Diane M. Strong,et al.  AIMQ: a methodology for information quality assessment , 2002, Inf. Manag..

[10]  Gurpreet Dhillon,et al.  TORKZADEH AND DHILLON Measuring Factors that Influence the Success of Internet , 2015 .

[11]  Mouzhi Ge,et al.  A Review of Information Quality Research - Develop a Research Agenda , 2007, ICIQ.

[12]  Peter B. Seddon,et al.  Assessing and managing the benefits of enterprise systems: the business manager's perspective , 2002, Inf. Syst. J..

[13]  Martin J. Eppler,et al.  Conceptualizing Information Quality: A Review of Information Quality Frameworks from the Last Ten Years , 2000, IQ.

[14]  Kenneth L. Kraemer,et al.  Executives’ Perceptions of the Business Value of Information Technology: A Process-Oriented Approach , 2000, J. Manag. Inf. Syst..

[15]  Richard Y. Wang,et al.  Quality information and knowledge , 1998 .

[16]  William R. King,et al.  Measuring the Performance of Information Systems: A Functional Scorecard , 2005, J. Manag. Inf. Syst..

[17]  Richard Y. Wang,et al.  Data quality assessment , 2002, CACM.

[18]  Constantinos J. Stefanou,et al.  A framework for the ex-ante evaluation of ERP software , 2001, Eur. J. Inf. Syst..

[19]  Sue Abdinnour-Helm,et al.  Examining the effects of information system characteristics and perceived usefulness on post adoption usage of information systems , 2008, Inf. Manag..

[20]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[21]  Anany Levitin,et al.  Data as a Resource: Properties, Implications, and Prescriptions , 1998 .

[22]  Lorne Olfman,et al.  An experimental study of the effects of contextual data quality and task complexity on decision performance , 2005, IRI -2005 IEEE International Conference on Information Reuse and Integration, Conf, 2005..

[23]  A. Lederer,et al.  An Instrument for Assessing the Organizational Benefits of IS Projects , 1998 .

[24]  Linda C. Smith,et al.  A framework for information quality assessment , 2007 .

[25]  John P. Slone INFORMATION QUALITY STRATEGY: AN EMPIRICAL INVESTIGATION OF THE RELATIONSHIP BETWEEN INFORMATION QUALITY IMPROVEMENTS AND ORGANIZATIONAL OUTCOMES , 2006 .

[26]  Diane M. Strong,et al.  Information quality benchmarks: product and service performance , 2002, CACM.

[27]  Diane M. Strong,et al.  Beyond Accuracy: What Data Quality Means to Data Consumers , 1996, J. Manag. Inf. Syst..

[28]  Izak Benbasat,et al.  An Experimental Investigation of Some MIS Design Variables , 1977, MIS Q..

[29]  Barbara H Wixom,et al.  A Theoretical Integration of User Satisfaction and Technology Acceptance , 2005, Inf. Syst. Res..

[30]  Jen-Her Wu,et al.  An organizational memory information systems success model: an extension of DeLone and McLean's I/S success model , 1998, Proceedings of the Thirty-First Hawaii International Conference on System Sciences.

[31]  Thomas Redman,et al.  The impact of poor data quality on the typical enterprise , 1998, CACM.

[32]  Rajiv Kohli,et al.  In Search of Information Technology Business Value: Do Measurement Levels Make a Difference? , 2003, AMCIS.

[33]  James F. Courtney,et al.  A Field Study of Organizational Factors Influencing DSS Success , 1985, MIS Q..

[34]  Vijay Gurbaxani,et al.  A process oriented framework for assessing the business value of information technology , 1995, DATB.

[35]  A. C. Gil Métodos e técnicas de pesquisa social , 2008 .

[36]  L. D. Boer,et al.  A conceptual model for assessing the impact of electronic procurement , 2002 .

[37]  Gordon B. Davis,et al.  User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..

[38]  Helail Almutairi,et al.  An Empirical Application of the Delone and Mclean Model in the Kuwaiti Private Sector , 2005, J. Comput. Inf. Syst..

[39]  Viswanath Venkatesh,et al.  Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior , 2000, MIS Q..

[40]  Harold L. Pazer,et al.  A framework for analyzing the information monitoring and decision support system investment tradeoff dilemma: an application to crisis management , 1995 .

[41]  Barbara Wixom,et al.  An Empirical Investigation of the Factors Affecting Data Warehousing Success , 2001, MIS Q..