You Are What They Eat: The Influence of Reference Groups on Consumers’ Connections to Brands

The set of associations consumers have about a brand is an important component of brand equity. This paper focuses on reference groups as a source of brand associations, which can be linked to one's mental representation of self to meet self-verification or self-enhancement goals. We conceptualize this linkage at an aggregate level in terms of self-brand connections, i.e., the extent to which individuals have incorporated a brand into their self-concept. Two studies show that brands used by member groups and aspiration groups can become connected to consumers' mental representation of self as they use these brands to define and create their self-concepts. Results from Experiment 1 show that the degree to which member group and aspiration group usage influences individual self-brand connections is contingent upon the degree to which the individual belongs to a member group or wishes to belong to an aspiration group. Experiment 2 finds that for individuals with self-enhancement goals, aspiration group brand use has a greater impact on self-brand connections; for individuals with self-verification goals, on the other hand, member group use has a greater impact.

[1]  Dale T. Miller,et al.  Self-serving biases in the attribution of causality: Fact or fiction? , 1975 .

[2]  R. E. Burnkrant,et al.  Informational and Normative Social Influence in Buyer Behavior , 1975 .

[3]  C. Whan Park,et al.  Students and Housewives: Differences in Susceptibility to Reference Group Influence , 1977 .

[4]  B. R. Schlenker Impression Management: The Self-Concept, Social Identity, and Interpersonal Relations , 1980 .

[5]  N. Kuiper,et al.  Depressed and nondepressed content self-reference in mild depressives. , 1982, Journal of personality.

[6]  W. Bearden,et al.  Reference Group Influence on Product and Brand Purchase Decisions , 1982 .

[7]  Peter H. Reingen,et al.  Brand Congruence in Interpersonal Relations: A Social Network Analysis , 1984 .

[8]  G. Moschis The Role of Family Communication in Consumer Socialization of Children and Adolescents , 1985 .

[9]  J. Kihlstrom,et al.  Prototype matching: a strategy for social decision making. , 1985, Journal of personality and social psychology.

[10]  Steven C. Predmore,et al.  The cognitive-affective crossfire: when self-consistency confronts self-enhancement. , 1987, Journal of personality and social psychology.

[11]  M. Banaji,et al.  Is Self-Esteem a Central Ingredient of the Self-Concept? , 1988, Personality & social psychology bulletin.

[12]  R. Belk Possessions and the Extended Self , 1988 .

[13]  Eric J. Arnould,et al.  “My Favorite Things”: A Cross-Cultural Inquiry into Object Attachment, Possessiveness, and Social Linkage , 1988 .

[14]  Richard G. Netemeyer,et al.  Measurement of Consumer Susceptibility to Interpersonal Influence , 1989 .

[15]  Grant Mccracken Who Is the Celebrity Endorser? Cultural Foundations of the Endorsement Process , 1989 .

[16]  R. Baumeister,et al.  Self-Presentational Motivations and Personality Differences in Self-Esteem , 1989 .

[17]  Swann,et al.  To be adored or to be known? The interplay of self-enhancement and self-verification. , 1990 .

[18]  T. S. Robertson,et al.  Handbook of Consumer Behavior , 1990 .

[19]  E. Higgins,et al.  Handbook of motivation and cognition : foundations of social behavior , 1991 .

[20]  A. Ball,et al.  The Role and Measurement of Attachment in Consumer Behavior , 1992 .

[21]  Terry L. Childers,et al.  The Influence of Familial and Peer-Based Reference Groups on Consumer Decisions , 1992 .

[22]  Kevin Lane Keller Conceptualizing, Measuring, and Managing Customer-Based Brand Equity , 1993 .

[23]  P. Niedenthal,et al.  "Who am I? Why am I here?": self-esteem, self-clarity, and prototype matching. , 1993, Journal of personality and social psychology.

[24]  Jerome B. Kernan,et al.  Mundane Consumption and the Self: A Social-Identity Perspective , 1993 .

[25]  Jack Sutcliffe ‘Managing Brand Equity: Capitalizing on the Value of a Brand Name’ , 1993 .

[26]  Jerome B. Kernan,et al.  Mundane Consumption and the Self , 1993 .

[27]  Marsha L. Richins Valuing Things: The Public and Private Meanings of Possessions , 1994 .

[28]  Mahzarin R. Banaji,et al.  The Self in Social Contexts , 1994 .

[29]  M. Strube,et al.  The Multiply Motivated Self , 1995 .

[30]  David Dunning,et al.  Trait Importance and Modifiability as Factors Influencing Self-Assessment and Self-Enhancement Motives , 1995 .

[31]  S. Epstein,et al.  Compromises produced by the dialectic between self-verification and self-enhancement. , 1997, Journal of personality and social psychology.

[32]  S. Fournier,et al.  Consumers and Their Brands: Developing Relationship Theory in Consumer Research , 1998 .

[33]  R. Belk,et al.  The Missing Streetcar Named Desire , 2000 .

[34]  Thomas C. O'Guinn,et al.  brand community , 2022, The Fairchild Books Dictionary of Fashion.

[35]  H. Markus,et al.  Possible Selves , 2001 .