Study on Automated Negotiation Strategy and Protocol for Tourism Enterprises Based on CBR and RBR

The negotiations between enterprises with service chain partnership,like service companies in tourism,have the following char acteristics: contents of negotiation are relative regularity and decision is easy to make by the help of negotiation rules or cases.According to these characteristics,this study proposes a negotiation support model for tourism automated negotiation by introducing the technology of RBR and CBR.The system architecture,automated negotiation strategy and protocol are analyzed and designed in this paper.