1. New Managerialism and Public Service Organizational Reform: From Regulated Autonomy to Institutionalized Distrust 2. The Changing Context of University Knowledge Work: the UK Higher Education System from the 1960s to the 21st Century 3. The Knowledge Worker in the Divided University 4. Manager-Academic Identities, Practices and Careers in the Contemporary University 5. Learning How to Do the Management of Academic Knowledge Work in Universities 6. Values, Public Service, the University and the Manager-Academic Appendix 1 Questions and Themes Used in the Economic and Social Research Council Project Focus Groups and Interviews